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  1. Confluence Cloud
  2. CONFCLOUD-67804

Balsamiq diagrams doesn't load with Jira Issue Macro


      Issue Summary

      The Balsamiq add-on is still being affected by this closed bug: CONFCLOUD-67410: Balsamiq, Draw.io & Gliffy Diagrams doesn't load with Jira Issue Macro

      The diagram is added to the page, but doesn't load in the published version of the page - the browser console keeps getting a lot of 400 errors trying to load it.

      Steps to Reproduce

      • Create a page
      • Add both Jira Issue Macro & Balsamiq
      • Publish the page

      Expected Results

      • Both Jira issue macro & Balsamiq gets published

      Actual Results

      Only the Jira Issue is published.


      • The other two add-ons Gliffy and Draw.io are working fine;
      • On Firefox, it seems to work sometimes - not the ideal, because it is needed to refresh the page a couple of times until it gets loaded.


      Jira Issue can be added as a comment on to the Confluence Page to load the Balsamiq Published Mode

            Unassigned Unassigned
            vsiqueira Vinicius
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            3 Start watching this issue