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  1. Confluence Cloud
  2. CONFCLOUD-67714

Link feature on the new editor doesn't reliably list results

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      Issue Summary

      The link feature (Ctrl+K / Command+K) is not reliably suggesting Pages and Jira tickets, with some of the available options appearing on the results and some of them not.

      Steps to Reproduce

      1. Create a page on the linked space
      2. Insert a link (Ctrl+K / Command+K)
      3. Start typing a Page's title or Jira Issue Key

      Expected Results

      It should suggest all corresponding pages and tickets

      Actual Results

      Sometimes, it doesn't list specific pages or tickets:

      Workaround

      Paste the direct link to the page/ ticket.

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            [CONFCLOUD-67714] Link feature on the new editor doesn't reliably list results

            David Nixon made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            David Nixon added a comment -

            Hi there, this is David from Confluence Editor team. The Link experience in Editor has been substantially updated since this ticket was raised, with multiple tabs showing more suggestions from Jira and Confluence, so I am closing this ticket for now. Please raise a suggestion if you have some ideas on how to further improve this.

             

            Regards,
            David

            David Nixon added a comment - Hi there, this is David from Confluence Editor team. The Link experience in Editor has been substantially updated since this ticket was raised, with multiple tabs showing more suggestions from Jira and Confluence, so I am closing this ticket for now. Please raise a suggestion if you have some ideas on how to further improve this.   Regards, David
            Nicholas Reichert made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 894574 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            Andre Mauritz made changes -
            Assignee New: Andre Mauritz [ c124c5bdcbf1 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1

            Danja Karenko added a comment -

            Been encountering this issue weekly since we moved to the Cloud. Really annoying to have to open the search in a new tab, find the page I'm looking for, and then copy&paste the share link to the page I'm editing.

            I wouldn't assume that everyone who runs into this problem understands that the content they are looking for is actually there, just not displayed in the link list. If they do, they might not take the time to dig out the link some other way.

            Really bad for the quality and interconnectivity of our content.

            Danja Karenko added a comment - Been encountering this issue weekly since we moved to the Cloud. Really annoying to have to open the search in a new tab, find the page I'm looking for, and then copy&paste the share link to the page I'm editing. I wouldn't assume that everyone who runs into this problem understands that the content they are looking for is actually there, just not displayed in the link list. If they do, they might not take the time to dig out the link some other way. Really bad for the quality and interconnectivity of our content.
            Kuldeep made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 694801 ]
            Mariia Kozina (Inactive) made changes -
            Labels Original: WAD cern-quality twp-bug New: WAD cann cern-quality confirmed-bug twp-bug

              c124c5bdcbf1 Andre Mauritz
              gtworkowski Guilherme T (Inactive)
              Affected customers:
              33 This affects my team
              Watchers:
              33 Start watching this issue

                Created:
                Updated:
                Resolved: