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  1. Confluence Cloud
  2. CONFCLOUD-67566

Delay in edit/create page notification email

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      Issue Summary

      In Confluence, when the user is watching a space or a specific page, actions corresponding to them will be triggering a new notification email (e.g. creating/deleting a page, editing pages). However, for specific actions like editing or creating a page, those notifications are being delayed (in around 3 to 10 minutes).

      Steps to Reproduce

      1. In Confluence, make sure to have a user watching the specific page (or the whole space)
      2. In this specific page used for the test, edit it
      3. Make sure to publish the new edit and have the user checking the email for a notification.

      The user can also try to create a new page on the space in order to trigger the corresponding notification.

      Expected Results

      A notification should be sent to the same right after having the action performed.

      Actual Results

      The edit/create page notification takes around 3 to 10 minutes to be sent to the watcher(s).

      Notes

      • Mentions in comments do not seem to be affected.
      • Sharing pages also trigger the notification right away.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              gdecampos Giuliano C.
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                Created:
                Updated:
                Resolved: