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  1. Confluence Cloud
  2. CONFCLOUD-67130

Pagetree doesn't refresh after deleting existing children during Word Import

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      Issue Summary

      When importing a Word Document into Confluence, select Replace and delete existing children of Page Name.

      Upon deletion, the page tree in the left sidebar has not updated, and it still lists the children pages which should have been deleted. Refreshing the page does not resolve the issue. Appears to be an indexing issue.

      If you were to click on any of those links, you get a Page Not Found error.

      Environment

      Confluence Cloud

      Steps to Reproduce

      1. Create a parent page with a few child pages.
      2. Create a Word document that has the same name as the parent page you created.
      3. Import Word Document, select Replace and delete existing children
      4. Complete Import
      5. Note that in page tree in sidebar, the deleted pages are listed.
      6. Navigate to one of the deleted pages, you will see Page Not Found.

      Expected Results

      The sidebar page tree should automatically be updated to reflect those changes.

      Actual Results

      Former page tree is cached, updates do not reflect changes.

      Notes

      If you were to include headings and choose Split by heading then the pages are split into child pages as expected, and the broken links are repaired.

      Workaround

      Manually delete child pages

        1. ImportScreen.png
          ImportScreen.png
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        2. PageTreeAfter.png
          PageTreeAfter.png
          30 kB

              Unassigned Unassigned
              smackie@atlassian.com Shannon S (Inactive)
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                Created:
                Updated:
                Resolved: