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  1. Confluence Cloud
  2. CONFCLOUD-66730

When an inline comment is deleted due to text being removed, the comment still appears in mobile

      Removing text with an inline comment, should cause the comment to be deleted in mobile

      Environment

      Confluence Mobile

      Steps to Reproduce

      1. Create an inline comment
      2. Delete the text that the comment was highlighting
      3. View in mobile

      Expected Results

      The comment should not be visible with the other comments

      Actual Results

      The comment is visible, and appears current.

      Notes

      I think this is due to the different status for resolved versus dangling. A comment that has been resolved due to text being deleted has a resolution as dangling. To make mobile consistent with the web, this comment should not appear with the other comments.

      extensions: {
         location: "inline",
         resolution: {
         status: "resolved"
         }
      }
      
      extensions: {
        location: "inline",
        resolution: {
          status: "dangling"
        }
      }
      

      Workaround

      Delete the comment with the rest api, there is no way in web or mobile for a customer to delete this dangling comment through the UI.

      cc ametcalfe

            [CONFCLOUD-66730] When an inline comment is deleted due to text being removed, the comment still appears in mobile

            Suraj Sonawane added a comment - https://product-fabric.atlassian.net/browse/WS-3512

            Reopening the issue as a new case has appeared.

            Rodrigo Martins (Inactive) added a comment - Reopening the issue as a new case has appeared.

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

            cc dornelas as well. 

            Sai Ramanathan added a comment - cc dornelas as well. 

              b67662768652 Josh Stevens
              slancashire Steve Lancashire (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: