Error message "There was an error processing the request" when trying to publish a page with a broken link

XMLWordPrintable

    • 10
    • Severity 3 - Minor

      Issue Summary

      If an existing page contains an internal link (link to another page from Confluence) that is no longer available (the link address is from a purged page) when accessing the editor the page cannot be published, showing the error "There was an error processing the request".

      Environment

      • Cloud
      • Old editing experience

      Steps to Reproduce

      1. Edit or create a Confluence page (Page 1);
      2. Add a link to another Confluence page (Page 2);
      3. Purge the linked page (Page 2);
      4. Try to publish the page (Page 1).

      Expected Results

      The page is published.

      Actual Results

      The page is not published, showing a generic error that doesn't point the user to some North.

      Notes

      It doesn't work on the new editing experience.

      Workaround

      Remove the broken links from your page.

              Assignee:
              Unassigned
              Reporter:
              Vinicius (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: