Not possible to download attachments in iOS Mobile Confluence app

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    • 22
    • Severity 3 - Minor
    • 1

      Issue Summary

      Not possible to download / preview attachments in iOS Mobile Confluence app

      Steps to Reproduce

      1. Add an attachment (non-image) to a Confluence page
      2. Using the Confluence Cloud mobile app for iOS, open the same page
      3. Tap the attachment

      Update: The user will be able to preview/download the file in case:

      • The user has permission to Add attachments on the Space.
      • The page doesn't have edit restrictions, or the user is part of the edit restrictions group (it doesn't matter if the user has the add pages permission on the Space).

      Expected Results

      The attachment should open and you should have an option to preview, open it with a different app and/or save it.

      Actual Results

      Nothing happens.

      Workaround

      If you tap and hold it, you are redirected to the browser version of Confluence Cloud.
      There, if you login, you can see the file and then, by clicking at the share button, you can select to open with a different app and/or save it.

      Another workaround would be to grant the user add attachments permission, and also include the user on the edit restrictions (if applicable).

            Assignee:
            Julian Lloyd-Phillips
            Reporter:
            Lucas Lara Martins
            Votes:
            8 Vote for this issue
            Watchers:
            23 Start watching this issue

              Created:
              Updated: