Issue Summary

      Jira macro does not work properly within a dynamic macro.

      Steps to Reproduce

      1. Create a Confluence Connect app
      2. Set up a dynamic macro with a rich-text body and block outputType that renders the contents of it body out using the contentbody/convert REST API
      3. Install the app into Confluence
      4. Create a page with the dynamic macro in it, and place a "Jira" macro in the body of that dynamic macro
      5. Place another Jira macro outside the dynamic macro
      6. Observe that the "Jira" macro fails to load when within the dynamic macro

      Expected Results

      Jira macro will display like usual

      Actual Results

      The Jira macro fails to load. Some macro shows a refresh spinner continuously spinning. Others state that refresh did not work.

      If the display option is set to single issue only, the issue type icon is not rendered properly and is just displayed as a spinner.

      Notes

      • Can be replicated in the old editor
      • Used to work before. The first record of occurrence was 2nd of March
      • Seems to work fine with outputType inline

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

          Form Name

            [CONFCLOUD-65773] Jira Macro does not render inside a 3rd-party macro

            An updated fix has been merged today and is awaiting release.

            Kate West-Walker added a comment - An updated fix has been merged today and is awaiting release.

            Hi there, it seems that the fix released this week didn't fully fix the issue. Sorry for the delay, I'm reopening this so I can continue investigating. Will keep you updated.

            Kate West-Walker added a comment - Hi there, it seems that the fix released this week didn't fully fix the issue. Sorry for the delay, I'm reopening this so I can continue investigating. Will keep you updated.

            This is still not resolved for us at Priceline. Any updates would greatly be appreciated!

            Alec Jasanovsky added a comment - This is still not resolved for us at Priceline. Any updates would greatly be appreciated!

            sluthra@atlassian.com - any updates?

            GaryG (Inactive) added a comment - sluthra@atlassian.com - any updates?

            Reopened the issue as per the comment

            Shreshth Luthra (Inactive) added a comment - Reopened the issue as per the comment

            Josh Galea added a comment - - edited

            Hey sluthra@atlassian.com 

            After testing this, one of the issues seems to be resolved, on some of my instances but not on others, but the issue of the Jira Issue Macro not loading when there is multiple issues selected (so the table view) is still there for all my instances.
            Is this change still in the process of being rolled out and is there any changes the apps need to include to make the table view work?

            Thanks,

            Josh

            Josh Galea added a comment - - edited Hey sluthra@atlassian.com   After testing this, one of the issues seems to be resolved, on some of my instances but not on others, but the issue of the Jira Issue Macro not loading when there is multiple issues selected (so the table view) is still there for all my instances. Is this change still in the process of being rolled out and is there any changes the apps need to include to make the table view work? Thanks, Josh

            This has been resolved now. marc.hanley, tim1512534419 can you please test it.

            Shreshth Luthra (Inactive) added a comment - This has been resolved now. marc.hanley , tim1512534419 can you please test it.

            As users of the Macro Toolbox add-on, we are also being heavily affected by this issue, as we frequently make use of the Heading Expand/Collapse macro in order to improve the user experience. Would we be able to get an ETA on a fix?

            Marc Hanley added a comment - As users of the Macro Toolbox add-on, we are also being heavily affected by this issue, as we frequently make use of the Heading Expand/Collapse macro in order to improve the user experience. Would we be able to get an ETA on a fix?

            Tim added a comment -

            FYI akassab:

            This issue is blocking support for the GDPR changes for a number of apps including:

            1. Macro Toolbox
            2. Navitabs
            3. Composition Tabs & Page Layout

            Our current workaround is to set the gdpr flag to false.

            Tim added a comment - FYI  akassab : This issue is blocking support for the GDPR changes for a number of apps including: Macro Toolbox Navitabs Composition Tabs & Page Layout Our current workaround is to set the gdpr flag to false .

              kwestwalker Kate West-Walker
              iragudo Ian Ragudo
              Affected customers:
              6 This affects my team
              Watchers:
              20 Start watching this issue

                Created:
                Updated:
                Resolved: