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  1. Confluence Cloud
  2. CONFCLOUD-65731

Attached Files are not displaying previews/thumbnails.

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    Description

      Issue Summary

      Attached Files are not displaying previews/thumbnails.

      Environment

      • Confluence new editing experience

      Steps to Reproduce

      1. Create a new page
      2. Add a PDF or PPTX file as attachment
      3. Publish the page

      Expected Results

      The file is displayed as a thumbnail

      Actual Results

      The file is displaying as a grey box, with the filename in it.

      Notes

      Word, vsd and vsdx files are also not showing thumbnails

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              owallis@atlassian.com Owen Wallis
              lmartins Lucas M.
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              Dates

                Created:
                Updated:
                Resolved: