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  1. Confluence Cloud
  2. CONFCLOUD-65582

Excerpt Include Macro shows error "Unsupported Content" in published mode

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      Issue Summary

      Excerpt Include Macro shows error "Unsupported Content" in published mode. In edit mode, it works fine and shows the content of macro as expected.

      Environment

      • Confluence Cloud
      • Fabric Editor

      Steps to Reproduce

      1. Open a page in edit mode(new editor) and use excerpt include macro using the page which already has excerpt macro on it.
      2. The content of the excerpt macro will show up in the excerpt include macro in edit mode.

      Expected Results

      You should be able to see the content of the excerpt macro on the excerpt include macro in view mode/published mode.

      Actual Results

      You will see an error: Unsupported Content in view mode/published mode.
      Note: Attached screenshot of the error in Published mode.

      Workaround

      NA

        1. Screenshot 2019-02-11 at 3.32.03 PM.png
          Screenshot 2019-02-11 at 3.32.03 PM.png
          32 kB

            [CONFCLOUD-65582] Excerpt Include Macro shows error "Unsupported Content" in published mode

            Mads added a comment -

            Hi there.

             

            Trying to use the excerpt macro in the new editor.

             

            It works when vieing, but nothing (literally) is shown in the edit mode. No Unsupported content or similar, just "whitespace".

            Any workarounds?

            Mads added a comment - Hi there.   Trying to use the excerpt macro in the new editor.   It works when vieing, but nothing (literally) is shown in the edit mode. No Unsupported content or similar, just "whitespace". Any workarounds?

            thomas.ohrbom added a comment -

            I see now that Excerpt Include does display, and we no longer get the "Unsupported content" error message. That's great!

            The way the excerpt include content is displayed is still not quite as it should be, but a lot better than nothing. It should be displayed as it is in the macro preview (ie. bold panel header and not displaying the source space key) . That's the way it was in the old editor. I assume this will be fixed going forward.

            thomas.ohrbom added a comment - I see now that Excerpt Include does display, and we no longer get the "Unsupported content" error message. That's great! The way the excerpt include content is displayed is still not quite as it should be, but a lot better than nothing. It should be displayed as it is in the macro preview (ie. bold panel header and not displaying the source space key) . That's the way it was in the old editor. I assume this will be fixed going forward.

            thomas.ohrbom added a comment -

            Any news on this issue? We really need this functionality as we use Excerpt Include on almost every single page in our management system (implemented in Confluence Cloud).

            thomas.ohrbom added a comment - Any news on this issue? We really need this functionality as we use Excerpt Include on almost every single page in our management system (implemented in Confluence Cloud).

            Avinoam added a comment -

            thomas.ohrbom - quick update. We have a fix ready for this and expect it to be live this week! Will update once fully resolved.

            Avinoam added a comment - thomas.ohrbom - quick update. We have a fix ready for this and expect it to be live this week! Will update once fully resolved.

            thomas.ohrbom added a comment -

            @azelenko thanks!

            thomas.ohrbom added a comment - @azelenko thanks!

            Avinoam added a comment -

            We are working toward having this bug resolved within the next few weeks.

            Avinoam,

            Senior Product Manager, Confluence Cloud

            Avinoam added a comment - We are working toward having this bug resolved within the next few weeks. Avinoam, Senior Product Manager, Confluence Cloud

            thomas.ohrbom added a comment -

            I do not agree to the severity set to minor and priority to low. The Fabric Editor has broken the Excerpt Include macro completely. How is that minor?

            thomas.ohrbom added a comment - I do not agree to the severity set to minor and priority to low. The Fabric Editor has broken the Excerpt Include macro completely. How is that minor?

              Unassigned Unassigned
              sali@atlassian.com Saif
              Affected customers:
              9 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: