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  1. Confluence Cloud
  2. CONFCLOUD-65514

Editor fails to load - "Something went wrong after loading the editor." message displayed

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      Editor fails to load

      Steps to Reproduce

      1. Go to a published page in Confluence Cloud
      2. Click the Edit (pencil) Icon

      Expected Results

      Editor loads as expected.

      Actual Results

      Editor fails to load with the following message displayed in the upper-right hand corner of the window:

      Something went wrong after loading the editor. Copy your unsaved changes and refresh the page to keep editing

      The below error is seen in browser console:

      Synchrony: Error: entity destroyed

      Workaround

      As a workaround, for now, you can refresh the page each time this happens and it should fix the issue.

            [CONFCLOUD-65514] Editor fails to load - "Something went wrong after loading the editor." message displayed

              kihlberg Klaus (Inactive)
              lmartins Lucas Lara Martins
              Affected customers:
              127 This affects my team
              Watchers:
              115 Start watching this issue

                Created:
                Updated:
                Resolved: