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  1. Confluence Cloud
  2. CONFCLOUD-65514

Editor fails to load - "Something went wrong after loading the editor." message displayed

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    Description

      Editor fails to load

      Steps to Reproduce

      1. Go to a published page in Confluence Cloud
      2. Click the Edit (pencil) Icon

      Expected Results

      Editor loads as expected.

      Actual Results

      Editor fails to load with the following message displayed in the upper-right hand corner of the window:

      Something went wrong after loading the editor. Copy your unsaved changes and refresh the page to keep editing

      The below error is seen in browser console:

      Synchrony: Error: entity destroyed
      

      Workaround

      As a workaround, for now, you can refresh the page each time this happens and it should fix the issue.

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              kihlberg Klaus
              lmartins Lucas M.
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              Dates

                Created:
                Updated:
                Resolved: