Hi,
I contacted the Atlassian support regarding this issue and its frequency, and they told me that it could be related to the migrations from the legacy Confluence editor to the new one. In fact, below is their answer:
New page editor on Confluence creates but does not close connections to Synchrony during single page app transitions when viewing and editing pages. These transitions stack connections over time, consuming the available connection pool in the Synchrony cluster. Monthly active users for the new editor has increased as the Confluence team have progressed their rollout.
Synchrony is the service that runs the collaborative editing features in Confluence. As far as I can tell, the increased load due to the gradual migration of the new editor was unexpected. Our developers are aware of the issues and have mentioned the corrective actions:
- Clean up logging(reduce noise) to make early detection easier
- Increase number of metrics measuring new editor rollout events - helps with root cause analysis
- Verify exponential backoff functionality in the client works as expected - should be already be working
- Enhancement and further review of the capacity planning around the migration
On my side, I sometimes continue to experience this issue, and the workaround mentionned in this bug report (refreshing the page each time this happens) still works. But it is very annoying when I realize that not all the modifications made are not taken into account after refreshing.
Could you please open another Bug Report / reopen this one, in order to minimize (or cancel) the effects of migrations to the new editor on our sites?
Thanks in advance.
Same problem here since several days, using Confluence Cloud. Please reopen this.