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  1. Confluence Cloud
  2. CONFCLOUD-65223

Roadmap Planner bars not displaying text on Firefox

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      Summary

      Similar to this older report, when trying to view the Roadmap Planner macro on Firefox & MS Edge, the same will not provide options to see what's written in the bars.

      Steps to Reproduce

      1. Have Firefox running and create a new page
      2. Once editing the new page, insert the Roadmap planner macro (through Insert/+ > Other Macros > Roadmap Planner)
      3. Make sure to edit the bars and include some custom text
      4. Publish the page

      Environment

      1. Firefox
      2. MS Edge Version 18
      3. Roadmap Planner macro

      Expected Results

      The text on the bars should be visible:

      Actual Results

      The bars are displayed without any text.

      Workaround

      Use Google Chrome.

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            [CONFCLOUD-65223] Roadmap Planner bars not displaying text on Firefox

            A added a comment -

            Hallelujah, thank you

            A added a comment - Hallelujah, thank you

            Aaron (Inactive) added a comment -

            The fixes for this issue have now been released to production. Thanks everyone for your patience.

            Aaron (Inactive) added a comment - The fixes for this issue have now been released to production. Thanks everyone for your patience.

            Aaron (Inactive) added a comment -

            For everyone following this ticket, we've identified the cause and have some fixes being tested at the moment. We'll have another update later this week when we know more.

            Aaron (Inactive) added a comment - For everyone following this ticket, we've identified the cause and have some fixes being tested at the moment. We'll have another update later this week when we know more.

            Supreet (Inactive) added a comment -

            https://servicedog.atlassian.net/servicedesk/customer/portal/10/SCH-572

            Supreet (Inactive) added a comment - https://servicedog.atlassian.net/servicedesk/customer/portal/10/SCH-572

            Jared Bates added a comment -

            Thanks for the workaround @Justin, we are having the same problem but that helps for now.

            Jared Bates added a comment - Thanks for the workaround @Justin, we are having the same problem but that helps for now.

            Justin added a comment -

            @Gaby - there is a Chrome workaround. Basically open the Roadmap in edit mode, and then refresh the page and open the roadmap again. You should be able to edit the pesky thing.

            It's certainly a bug I'd like fixed soon too. It's not the most advanced tool, but it's a pain not being able to use properly. Thanks team.

            Justin added a comment - @Gaby - there is a Chrome workaround. Basically open the Roadmap in edit mode, and then refresh the page and open the roadmap again. You should be able to edit the pesky thing. It's certainly a bug I'd like fixed soon too. It's not the most advanced tool, but it's a pain not being able to use properly. Thanks team.

            Fabian Rahm added a comment -

            @Klaus - thanks for looking into this. The bug was inserted in a change slightly before Dec 10 2018. Please see if that change can be reverted. It's getting close to 90 days of unfixedness.

            Fabian Rahm added a comment - @Klaus - thanks for looking into this. The bug was inserted in a change slightly before Dec 10 2018. Please see if that change can be reverted. It's getting close to 90 days of unfixedness.

            Gaby added a comment -

            Hi, I also had this issue with firefox. Now I am using Google chrome but Im also unable to make any edits or insert the pages. The "insert button" has disappeared and when I try to change my display settings to, it doesn't work, the button is simply gone...anyone having the same issue?

             

            Thanks,

            Gaby added a comment - Hi, I also had this issue with firefox. Now I am using Google chrome but Im also unable to make any edits or insert the pages. The "insert button" has disappeared and when I try to change my display settings to, it doesn't work, the button is simply gone...anyone having the same issue?   Thanks,

            Klaus (Inactive) added a comment -

            Hello,

            we are aware of this issue and we are looking to prioritise this with the correct team so we can have this resolved.

            We are sorry for all the trouble this is causing.

            Klaus (Inactive) added a comment - Hello, we are aware of this issue and we are looking to prioritise this with the correct team so we can have this resolved. We are sorry for all the trouble this is causing.

            Rui Fraga added a comment -

            Priority increased, happy days!

            Rui Fraga added a comment - Priority increased, happy days!

              agentleman Aaron (Inactive)
              gdecampos Giuliano C.
              Affected customers:
              37 This affects my team
              Watchers:
              47 Start watching this issue

                Created:
                Updated:
                Resolved: