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  1. Confluence Cloud
  2. CONFCLOUD-65196

Unable to Add Macros to Page Templates

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      Summary

      Users who are editing or creating new Page Templates (either Global or Space) are unable to add any Macros

      Steps to Reproduce

      1. Create a New Global Template (Settings > Global Templates and Blueprints)
      2. Add a Macro either using the autocomplete or from the Insert More Content menu

      Expected Results

      Macro is added and is visible in the Editor

      Actual Results:

      Nothing appears in the editor and browser console shows 404 errors when trying to add the macro:

      POST https://<INSTANCE>.atlassian.net/wiki/rest/tinymce/1/macro/placeholder 404
(anonymous)
XMLHttpRequest.send @ batch.js?build-number=6452&confluence.table.resizable=true&externals=__local-default__&locale=en-GB:10261
send @ jquery-min.js:1
ajax @ jquery-min.js:1
o @ batch.js?build-number=6452&confluence.table.resizable=true&externals=__local-default__&locale=en-GB:3571
macroBrowserComplete @ batch.js?build-number=6452&confluence.table.resizable=true&externals=__local-default__&locale=en-GB:3553
a.afterComplete @ batch.js?build-number=6452&confluence.table.resizable=true&externals=__local-default__&locale=en-GB:1495
a.complete @ batch.js?build-number=6452&confluence.table.resizable=true&externals=__local-default__&locale=en-GB:1494
(anonymous) @ batch.js?build-number=6452&confluence.table.resizable=true&externals=__local-default__&locale=en-GB:1475
_onclick @ batch.js?externals=__local-default__&locale=en-GB:792
dispatch @ jquery-min.js:1
a @ jquery-min.js:1
batch.js?externals=__local-default__&locale=en-GB:370 Macro placeholder request failed error: ''

      Notes

      (Optional - If Necessary)

      Workaround

      1. Create a new Blank page in any space.
      2. Create and configure the Macro you need for your template in this new page.
      3. Copy the macro and paste into the Edit or Create template page.

            [CONFCLOUD-65196] Unable to Add Macros to Page Templates

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 3073601 ] New: JAC Bug Workflow v3 [ 3423345 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Vasi made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]
            SET Analytics Bot made changes -
            Support reference count Original: 50 New: 53
            UIS Original: 18 New: 20
            SET Analytics Bot made changes -
            Support reference count Original: 48 New: 50
            UIS Original: 10 New: 18
            SET Analytics Bot made changes -
            Support reference count Original: 46 New: 48
            UIS Original: 9 New: 10
            Vasi made changes -
            Assignee New: Vasi [ vlogvinenko ]
            SET Analytics Bot made changes -
            Support reference count Original: 43 New: 46
            UIS Original: 7 New: 9
            SET Analytics Bot made changes -
            Support reference count Original: 30 New: 43
            UIS Original: 4 New: 7
            Vasi made changes -
            Remote Link New: This issue links to "HOT-85764 (Atlassian Service Operations JIRA )" [ 403937 ]
            SET Analytics Bot made changes -
            Support reference count New: 30
            UIS New: 4

              vlogvinenko Vasi
              scranford Shawn C
              Affected customers:
              51 This affects my team
              Watchers:
              69 Start watching this issue

                Created:
                Updated:
                Resolved: