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  1. Confluence Cloud
  2. CONFCLOUD-62701

Confluence Site Import failed due to entities.xml generated contains group memberships that are declared before the user declaration in the XML file

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      Description

      Summary

      Site import with backup generated from Confluence cloud instance failed with the following error

      msg:com.atlassian.idp.client.exceptions.UserNotFoundException: {"schemas":["urn:ietf:params:scim:api:messages:2.0:Error"],"status":"404","detail":"A user with <userid> doesn't exists","errorType":"UserDoesNotExist","message":"A user with <userid> doesn't exists","data":"<userid>"}	
      

      This is caused by the group memberships are declared before the user declaration. Thus, Confluence couldn't find the users and shows the error.

      Environment

      • Confluence Cloud

      Steps to Reproduce

      1. Perform site import with affected backup file
      2. Site import failed with "A user with <userid> doesn't exists"

      Expected Results

      1. Site import completed successfully

      Actual Results

      1. Failed import with "errorType":"UserDoesNotExist" error

      Application logs:

      ERROR: duplicate key value violates unique constraint "unq_lwr_username" Detail: Key (lower_username)=(<userid>) already exists.
      

      Workaround

      Relocate all group membership after the user declaration

      Group Memberships

      <object class="HibernateMembership" package="com.atlassian.crowd.embedded.hibernate2">
      </object>
      

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              Assignee:
              Unassigned Unassigned
              Reporter:
              cteh Ting (Chiou Ting Teh)
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                Dates

                Created:
                Updated:
                Resolved: