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  1. Confluence Cloud
  2. CONFCLOUD-61347

Images Not Viewable on Blog Posts for Mac Sierra Users

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      Summary

      Customers who are on Mac Sierra (10.12.5) are unable to view Images that are embedded in Blog Posts in multiple browsers (Chrome and Firefox)

      On other pages, the images load correctly and are visible on different systems, Mac 10.13.5 (High Sierra), Windows 10

      Environment

      • MacOS Sierra (10.12.5)
      • Chrome 67.0.3396.87 (Official Build) (64-bit) or Firefox 60.0.1

      Steps to Reproduce

      1. Create a Blog Post in Confluence Cloud and Attach an Image
      2. Publish and View the page

      Expected Results

      Images are visible across all browsers and systems

      Actual Results

      Mac 10.13.5

      Mac 10.12.5

      Notes

      Workaround

      If possible, upgrade MacOS to the latest version

        1. Blog-HighSierra-ImageShows.png
          314 kB
          Shawn C
        2. Blog-Sierra-ImageMissing.png
          22 kB
          Shawn C

              Unassigned Unassigned
              scranford Shawn C (Inactive)
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                Created:
                Updated:
                Resolved: