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  1. Confluence Cloud
  2. CONFCLOUD-60304

Confluence Cloud: Gliffy Add-on not available immediately after install

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      Confluence Cloud: Gliffy Add-on not available immediately after very first install on a freshly provisioned instance of confluence cloud. We suspect that this might be an issue around synchrony.

      JavaScript Error:

      21:24:33.434 synchrony.atlassian.io/v1/data/-cffcb1a4-5dd3-3d28-90e9-75be0180b495/confluence-229377?state-at=@head&state-format=type-tagged&rewrite-request=true&cached=true:1 POST https://synchrony.atlassian.io/v1/data/-cffcb1a4-5dd3-3d28-90e9-75be0180b495/confluence-229377?state-at=@head&state-format=type-tagged&rewrite-request=true&cached=true 404 ()
      
      Here are the steps to reproduce.
      1. I create a new trial Confluence
      2. I add a trial version of the Gliffy plugin.
      3. When I create my first page, I see a 404 error to synchrony.atlassian.io
      4. I try to create a Gliffy macro, and get the no macro meta-data error, the end point we define for our custom macro editor in the atlassian-descriptor.json is never called.
      5. I create a new page
      6. I do not see the 404 error to synchrony.atlassian.io
      7. I am now able to add a Gliffy macro.

      See attached image that shows 404 error and also JavaScript log for the entire repro session

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              Unassigned Unassigned
              6e1cbb45ff41 Ovais @ Gliffy
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