Details
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Bug
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Resolution: Duplicate
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Medium
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Severity 3 - Minor
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Description
Confluence Cloud: Gliffy Add-on not available immediately after very first install on a freshly provisioned instance of confluence cloud. We suspect that this might be an issue around synchrony.
JavaScript Error:
21:24:33.434 synchrony.atlassian.io/v1/data/-cffcb1a4-5dd3-3d28-90e9-75be0180b495/confluence-229377?state-at=@head&state-format=type-tagged&rewrite-request=true&cached=true:1 POST https://synchrony.atlassian.io/v1/data/-cffcb1a4-5dd3-3d28-90e9-75be0180b495/confluence-229377?state-at=@head&state-format=type-tagged&rewrite-request=true&cached=true 404 ()
Here are the steps to reproduce.
- I create a new trial Confluence
- I add a trial version of the Gliffy plugin.
- When I create my first page, I see a 404 error to synchrony.atlassian.io
- I try to create a Gliffy macro, and get the no macro meta-data error, the end point we define for our custom macro editor in the atlassian-descriptor.json is never called.
- I create a new page
- I do not see the 404 error to synchrony.atlassian.io
- I am now able to add a Gliffy macro.
See attached image that shows 404 error and also JavaScript log for the entire repro session
Attachments
Issue Links
- duplicates
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CONFCLOUD-60472 404 from Synchrony interrupts Gliffy macro
- Closed