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  1. Confluence Cloud
  2. CONFCLOUD-60133

Unable to load macros related to third party add-ons in Confluence

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      Description

      Summary

      • Macros related to third party add-ons stopped working. Users getting "500 Internal Server Error".

      Steps to Reproduce

      1. Install a third-party add-on (example: Better Code Macro for Confluence, Draw.io, Smartdraw).
      2. In a new page, try to adding a macro for that add-on
      3. Publish the page.

      Expected Results

      • The macro loads normally after publishing the page.

      Actual Results

      • A 500 Internal Server Error is thrown on the Browser developer tool.
      • And the error "App is not responding. Wait or cancel? " is showing up

      Notes

      • Changing the browser does not fix the issue.

      Workaround

      • Currently there is no workaround.

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              Assignee:
              fabbes Fares Abbes
              Reporter:
              fabbes Fares Abbes
              Votes:
              29 Vote for this issue
              Watchers:
              37 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: