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Bug
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Resolution: Duplicate
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Medium
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6
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Severity 3 - Minor
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Summary
Cannot download any export generated files in Safari 11.1 with High Sierra 10.13.4
Environment
Confluence Cloud
Steps to Reproduce
- Upgrade to High Sierra 10.13.4
- Open a new page in Safari
- Export a space or generate a full site backup.
- Try to use the generated URL to retrieve the export file.
- Notice that nothing happens once you click on ”Download here"
Expected Results
The exported file should be successfully downloaded
Actual Results
Nothing happens once you click on “Download here”
Notes
Customers mentioned that they are experiencing the same issue on MacOS Sierra 10.12.6 and Safari v 11.1.
This is not reproducible on MacOS 10.13.3 and Version 11.0.3
Workaround
Try to download the file in another browser, for example, Google Chrome.
- duplicates
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CONFCLOUD-59429 Downloading Attachments files using Safari 11.1 fails
- Closed
- relates to
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CONFCLOUD-59429 Downloading Attachments files using Safari 11.1 fails
- Closed