The import word, file select is unresponsive

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    • Severity 2 - Major

      Summary

      Environment

      Cloud

      All browsers

      Steps to Reproduce

      Import a Word document
      1. Create a page in Confluence or go to an existing page. Click the ellipse
      2. Choose > Import Word Document
      3. Choose Select File...This button has no response

      Expected Results

      • file explorer to choose document to import appears

      Actual Results

      From the Dev Console in Chrome

      com.atlassian.confluence.plugins.confluence-word-import-plugin:word-import-upload-resource.js?externals=__local-default__&locale=en-GB:1 Error: confluence-word-import-plugin/javascript/word-import-upload missing confluence/api/meta
at s (batch.js?externals=__local-default__&locale=en-GB:14)
at r (batch.js?externals=__local-default__&locale=en-GB:12)
at i (batch.js?externals=__local-default__&locale=en-GB:15)
at Object.safeRequire (batch.js?externals=__local-default__&locale=en-GB:25)
at com.atlassian.confluence.plugins.confluence-word-import-plugin:word-import-upload-resource.js?externals=__local-default__&locale=en-GB:5

      Notes

      Workaround

      I know of no workaround at present

            Assignee:
            Leo Huang (Inactive)
            Reporter:
            Greg Keefer (Inactive)
            Votes:
            24 Vote for this issue
            Watchers:
            40 Start watching this issue

              Created:
              Updated:
              Resolved: