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  1. Confluence Cloud
  2. CONFCLOUD-58158

The import word, file select is unresponsive

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    Details

      Description

      Summary

      Environment

      Cloud

      All browsers

      Steps to Reproduce

      Import a Word document
      1. Create a page in Confluence or go to an existing page. Click the ellipse
      2. Choose > Import Word Document
      3. Choose Select File...This button has no response

      Expected Results

      • file explorer to choose document to import appears

      Actual Results

      From the Dev Console in Chrome

      com.atlassian.confluence.plugins.confluence-word-import-plugin:word-import-upload-resource.js?externals=__local-default__&locale=en-GB:1 Error: confluence-word-import-plugin/javascript/word-import-upload missing confluence/api/meta
      at s (batch.js?externals=__local-default__&locale=en-GB:14)
      at r (batch.js?externals=__local-default__&locale=en-GB:12)
      at i (batch.js?externals=__local-default__&locale=en-GB:15)
      at Object.safeRequire (batch.js?externals=__local-default__&locale=en-GB:25)
      at com.atlassian.confluence.plugins.confluence-word-import-plugin:word-import-upload-resource.js?externals=__local-default__&locale=en-GB:5 

      Notes

      Workaround

      I know of no workaround at present

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              Assignee:
              lhuang@atlassian.com Leo Huang
              Reporter:
              gkeefer Greg Keefer (Inactive)
              Votes:
              24 Vote for this issue
              Watchers:
              41 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: