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  1. Confluence Cloud
  2. CONFCLOUD-58091

Every other attempt to create a single JIRA issue in Confluence fails to create the JIRA issue macro in the page.

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    Description

      Summary

      When attempting to create a single JIRA issue from a highlighted text in a Confluence page, the results of the attempt will alternate between success and failure to add the JIRA issue macro for the corresponding issue but, indeed, does create the JIRA issue in the Jira's side in all the attempts.

      Steps to Reproduce

      1. In any Confluence page, create a JIRA issue from highlighted text. The issue might not be created for the first time for Confluence.
      2. In the same page, follow-up immediately with creating another single issue. The result might be positive or not.

      Expected Results

      The Issue is created and the JIRA macro is added to the page.

      Actual Results

      The JIRA macro is added to the page, but, it will only keep loading the project/information to be loaded. Previously, as a different negative symptom, the page would only refresh without results and the URL would look like the following:

      https://instance.atlassian.net/wiki/spaces/spacekey/pages/pageid/page+title?JIRAIssuesCreated=true&numOfIssues=1&issuesURL=https%3A%2F%instance.atlassian.net%2Fbrowse%2FCUS-45&addedToPage=false&issueId=KEY-45&statusText=error

      Notes

      • Repeating the steps will create a successful attempt, then repeating again will result in another failed attempt, and so on repeating and alternating success and failure.
      • The JIRA issue is created properly, but the JIRA macro fails to be added every other time.

      Workaround

      Add the JIRA issue macro manually after a failed creation attempt.

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            Unassigned Unassigned
            jlong@atlassian.com Jared Long
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            Dates

              Created:
              Updated: