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  1. Confluence Cloud
  2. CONFCLOUD-58059

"switch back to your account" pop up disappears from screen after any action is performed

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      Summary

      After Logging in as another user, the popup that prompts users to "switch back to your account" will disappear after any action performed, leaving admins not able to switch back to their original account.

      Environment

      • Confluence 1000.0.0-ea5abc6
      • Chrome

      Steps to Reproduce

      1. Log in to Cloud Confluence instance as Site Admin
      2. Log in as another user
        1. Go to user management:
          • In Jira, go to > User management (or click Settings > User management if you're using the new Jira experience)
          • In Confluence, click Site administration
        2. Select a user from the list
        3. Choose the Log in as user button at the top of the page
      3. Perform actions as this users. Example:
        • Switch application from JIRA to Confluence
        • View a page
        • Create a new Page

      Expected Results

      The popup on the top right that prompts users to "switch back to your account" will remain there.

      Actual Results

      The popup disappears

      Workaround

      Go to User Avatar > Profile to re-trigger the popup

        1. screenshot-1.png
          12 kB
          Monique Khairuliana

              Unassigned Unassigned
              mkhairuliana Monique Khairuliana (Inactive)
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                Created:
                Updated:
                Resolved: