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Bug
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Resolution: Unresolved
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Medium
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38
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Severity 2 - Major
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2
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Summary
Customers performing an HTML Export of their Spaces have noticed that no Comments are being exported
Environment
- Cloud
Steps to Reproduce
- Add Comments to a Confluence Page
- Navigate through Space Tools > Export > HTML Export > Custom Export
- Ensure that Include Comments is Selected
- Select pages
- Export
Expected Results
Per the selected option, Comments are Exported
Actual Results
No Comments are Exported
Notes
The Normal Export states:
Generates a HTML file for each page in this space, excluding blogs, comments, and attachments.
Not sure if this should also affect Custom HTML Exports; if so, the "Include Comments" Checkbox should be removed
Workaround
None. If you don't mind making development effort, consider to retrieve comments via REST API and export them into the expected format (HTML, in this case).
- mentioned in
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Page Failed to load
[CONFCLOUD-57908] Page Comments Not Exported During Space Tools HTML Export
When this bug gets its fifth birthday it will be called a feature 
Any updates on this? ive just tried an HTML export with "include comments" ticked, and it seems like this is still not working. is there an estimated deadline for resolving the issue?
+1. Please can you get this fixed? We need this to work for our project.
When is this going to be resolved. The community has been asking for many years for this feature to include comments in page exports. Why is there such a hold-up on this?
I would like to add still having issues with this and would like to see some movement toward resolution
Hi scranford,
The issue can be replicated for the normal HTML export as well. No comments for the normal export.
Valerii Bychenko
added a comment - This issue is important for us to get resolved. We need to export a lot of articles (with comments) to archive in external storage in any readable format (HTML or PDF).
Please remedy ASAP.
Valerii Bychenko
added a comment - This issue is important for us to get resolved. We need to export a lot of articles (with comments) to archive in external storage in any readable format (HTML or PDF).
Please remedy ASAP. 
Mike Davis
added a comment - I have found this same issue as well while trying to export a space from out Confluence cloud system. Is there any update as to when this will be looked into?
Mike Davis
added a comment - I have found this same issue as well while trying to export a space from out Confluence cloud system. Is there any update as to when this will be looked into? I'm the user that reported this issue to Shawn and can confirm that this bug is present in my cloud instance (evokeneuroscienceinc.atlassian.net). I was unable to find any setting that allowed the export of page comments from Confluence as HTML or PDF. Only the XML format exported comments, but this format isn't very useful outside of the Confluence environment.
My boss asked me if there was a way for him to export a Confluence page with the comments attached. I checked the documentation, found that this was (supposed to be) possible, and proudly shared the instructions with him. When he tried it, no comments were exported. I THEN did some more searching and found this issue. In addition to adding my voice to the list of people requesting that you fix this, I'd like to also suggest that maybe you remove the parts of your documentation that refer to it, so future efforts by others to solve problems for their bosses don't end with egg-on-face.
-Embarrassed in Kansas