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  1. Confluence Cloud
  2. CONFCLOUD-57883

Balsamiq mockups failed to load with 404 error

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    Description

      Summary

      Balsamiq mockups failed to load with 404 error.

      Steps to Reproduce

      1. Navigate to a page which has a Balsamiq Mockup added

      Expected Results

      Balsamiq image loads

      Actual Results

      Sample request which hit to 404:

      https://bas.balsamiq.com/confluence/fetch?attachmentID=att937xxxxx&platformToken=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiI4YTdmODA4MzVmMTJkYmJjMDE1ZjE1OGFiOWVjMDBmZCIsInFzaCI6Ijc2ZDkyNGVjMTQxMGM4ZTllNGFjYWM1Y2Y5OGFmZTI5MDhmZmUxNjljZDIyNmVkY2ViYzlhNGM4Mzc0OWYwNjMiLCJpc3MiOiJDb25mbHVlbmNlOjc0MDU0MDU0NzgiLCJjb250ZXh0Ijp7InVzZXIiOnsidXNlcktleSI6IjhhN2Y4MDgzNWYxMmRiYmMwMTVmMTU4YWI5ZWMwMGZkIiwidXNlcm5hbWUiOiI1NTcwNTc6OTUzZjU2NTUtNjUyOS00NjI2LWFjMTMtODA4ZDIxYTJmM2EzIiwiZGlzcGxheU5hbWUiOiJNdWhhbW1hZCBGYWhkIn19LCJleHAiOjE1MDc4OTc0MjQsImlhdCI6MTUwNzg5NzI0NH0.kuvyqb5V-Q2mkivn6RRIlweZsdtCrg0w22nIB-F1_ls

      Workaround

      None

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-57879 Balsamiq mockups failed to load with 404 error - retrieval of attachment descriptor fails

          • Highest - Our top priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              sraj Suren Raj
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              Dates

                Created:
                Updated:
                Resolved: