Unable to paste content into the editor using IE11

XMLWordPrintable

    • 7
    • Severity 3 - Minor

      Summary

      Using Internet Explorer 11 users are unable to paste content within the editor using Ctrl+V shortcut

      Environment

      Confluence Cloud with the new look and navigation.

      Steps to Reproduce

      1. Have Confluence in the new look and navigation
      2. Access it using IE11
      3. Create or edit a page
      4. While you're still in editor mode copy some content from elsewhere (like the notepad) using Ctrl+C
      5. Try to paste it using Ctrl+V

      Expected Results

      The content is pasted.

      Actual Results

      The content isn't pasted.

      The following error appears in the browser's console:

      SCRIPT5007: Unable to get property 'getData' of undefined or null reference
      atlassian-editor.min.js (19,18296)
      

      Workaround

      Use Right click + Paste to paste the content.

            Assignee:
            Unassigned
            Reporter:
            Felipevsw (Inactive)
            Votes:
            7 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated:
              Resolved: