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  1. Confluence Cloud
  2. CONFCLOUD-56272

Adding screenshots to Confluence using Firefox is not working

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      Summary

      When you capture a screenshot then copy and paste it to Confluence editor, the image will appear broken when Published.

      Environment

      Firefox 54.0.1 (64-bit)
      Confluence 1000.1726.1

      Steps to Reproduce

      1. Open Confluence using Firefox 54.0.1
      2. Edit a Confluence page
      3. Capture a screenshot using Lightshot Screenshot
      4. Copy and paste it to Confluence editor
      5. Publish the page

      Expected Results

      • The screenshot should be attached to the page and it should be visible after Published.

      Actual Results

      • The screenshot is not attached to the page and it's appearing 'Broken Image' after published.

      Workaround

      Use another browser to insert screenshots like Chrome

              mterry Mark Terry (Inactive)
              jalor Janice Alor (Inactive)
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                Created:
                Updated:
                Resolved: