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  1. Confluence Cloud
  2. CONFCLOUD-55668

Confluence's New Look Causes Inability To Insert Gliffy, LucidChart, Draw.io diagrams

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    Description

      Summary

      Users with the Confluence New Look enabled will not be able to add Gliffy, Lucidchart and Draw.io diagrams into an existing page. This affects page edits only (page creation works fine)

      Steps to Reproduce

      1. Create a new, blank page
      2. Edit the page and attempt to add a Gliffy Diagram to the page

      Observed Behavior

      The macro editor does not appear, with the following error thrown in the browser's console:

      Uncaught ReferenceError: connectHost is not defined
          at Object.openCustomEditor (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…assian-connect-plugin:confluence-macro-v5.js?acjsFiveVersionEnabled=true:5)
          at opener (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…connect-plugin:macro-editor-resources-v5.js?acjsFiveVersionEnabled=true:20)
          at Object.a.open (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…ence.plugins.confluence-macro-browser:macro-browser-js.js?locale=en-GB:129)
          at Object.macroBrowserToolbarButtonClicked (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…tlassian.confluence.editor:editor-javascript-resources.js?locale=en-GB:434)
          at Object.c [as macroBrowserToolbarButtonClicked] (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…4bf169eb1a50af/_/download/contextbatch/js/_super/batch.js?locale=en-GB:508)
          at f (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…an.confluence.editor:editor-autocomplete-resources-only.js?locale=en-GB:89)
          at Object.callback (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…an.confluence.editor:editor-autocomplete-resources-only.js?locale=en-GB:90)
          at Object.selectionHandler (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…an.confluence.editor:editor-autocomplete-resources-only.js?locale=en-GB:36)
          at Object.u [as moveFocus] (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…4bf169eb1a50af/_/download/contextbatch/js/_super/batch.js?locale=en-GB:488)
          at Object.c.onAfterKey (d1ixbz5qgnvms3.cloudfront.net/afromustang.atlassian.net/wiki/s/d41d8cd98f00…an.confluence.editor:editor-autocomplete-resources-only.js?locale=en-GB:39)
      

      Workaround

      Opt out of the new look by hitting on your Avatar, followed by Opt Out

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              rading Ran
              fsim Foo Sim (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: