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Bug
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Resolution: Timed out
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Medium
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7
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Severity 2 - Major
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Summary
The doc theme is still listed as a theme for several spaces in the Bandana table, which is flooding the logs with warnings.
Environment
Confluence Cloud
Results
The below warning is listed in the Confluence.log file:
2016-06-01 14:28:37.488726500 2016-06-01 14:28:37,483 WARN [http-bio-2002-exec-133] [atlassian.confluence.themes.DefaultThemeManager] extractTheme Unable to find configured theme module: com.atlassian.confluence.plugins.doctheme:documentation 2016-06-01 14:28:37.488728500 -- referer: https://instance.atlassian.net/wiki/pages/editpage.action?pageId=100123456 | url: /wiki/json/startheartbeatactivity.action | traceId: b8212a95002c0d3d | userName: xxxxxxx
Notes
We have CONF-14838 but in this case it's not customers uninstalling a plugin themselves, its likely residual fallout from our recent announcement .
Workaround
Schedule a 20 minute maintenance window with the customer and leverage the resolution steps from this KB article
- is incorporated by
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CONFSERVER-14838 Themes from plugins is still referenced by Confluence after plugin is uninstalled
- Closed
- supersedes
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CONFCLOUD-14838 Themes from plugins is still referenced by Confluence after plugin is uninstalled
- Closed
- mentioned in
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