Details
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Bug
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Resolution: Fixed
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Highest
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32
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Severity 1 - Critical
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57
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Description
Summary
When attempting to download an attachment from a page using the file attachment macro, the attachment fails to download
Environment
Cloud 1000.230.0
Expected Results
Attachment should download
Actual Results
Attachment does not download
Confluence displays a 'Page cannot be found' page
An error like the following can be seen in the Developer console of the web browser:
/wiki/download/attachments/65146700/20070711_filename?api=v2
Notes
The files appear to be in the file system as they are represented as a '1' which is present
When attempting to preview one of these attachments, the preview is displayed without any error
Workaround
If the issue is with a Word doc, it appears that you can expand the attachment information panel
Click the 'Edit in Office' button
Save a new version of the attachment
Attachments
Issue Links
- is duplicated by
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CONFCLOUD-53520 Some Confluence instances are reporting attachments missing
- Closed
- relates to
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HOT-46577 Loading...