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  1. Confluence Cloud
  2. CONFCLOUD-53839

Confluence Site Import to Cloud Fail

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      Summary

      Confluence Site Import is failing to complete

      Steps to Reproduce

      1. Generate a backup from the latest Confluence Server Version 5.8.15
      2. Perform site import on Confluence Cloud
      3. Import fails

      Expected Results

      Confluence site is imported successfully

      Actual Results

      Confluence site backup from the latest version of Confluence Server fails with the following error:

      @4000000056352caf121cb224 2015-10-31 14:03:33,303 ERROR [Long running task: Importing data] [confluence.util.longrunning.ConfluenceAbstractLongRunningTask] run Long running task "Importing data" failed to run.
@4000000056352caf121cb9f4  -- referer: https://example.atlassian.net/wiki/admin/import/importconfluencesite.action | url: /wiki/admin/import/doimportconfluencesite.action | userName: sysadmin | action: doimportconfluencesite
@4000000056352caf121cbddc java.lang.NoSuchMethodError: com.atlassian.sal.api.net.Request.addBasicAuthentication(Ljava/lang/String;Ljava/lang/String;)Lcom/atlassian/sal/api/net/Request;
@4000000056352caf121cd164       at com.atlassian.ondemand.backupmanager.client.DefaultCrowdUsersProvider.prepareCrowdPutRequest(DefaultCrowdUsersProvider.java:227)
@4000000056352caf121cd54c       at com.atlassian.ondemand.backupmanager.client.DefaultCrowdUsersProvider.setUserEncryptedPasswords(DefaultCrowdUsersProvider.java:148)
@4000000056352caf121cd934       at com.atlassian.ondemand.confluenceimporter.procesors.post.UserPostImportTask$1.run(UserPostImportTask.java:276)

      Workaround

      Perform space by space import

        1. Screenshot 2015-11-05 08.37.05.png
          Screenshot 2015-11-05 08.37.05.png
          128 kB
        2. failedimport
          50 kB

            jxie Chii (Inactive)
            namir Nursihah Amir (Inactive)
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              Created:
              Updated:
              Resolved: