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  1. Confluence Cloud
  2. CONFCLOUD-53650

Tab Key does not Indent Text on Confluence Cloud/Firefox

      Atlassian Update - 21 January 2020

      Hi everyone,
      Thanks for watching and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with Confluence.

      We have reviewed this further and this is what our findings on this bug :

      UPDATE:

      • The documentation provided has been reviewed and the sentence using Tab key within Confluence is no longer stated there
      • We have tested this out and here are our findings :

      In the old editor.

      • We can confirm that the Tab key does not work and that is expected since we have the indent button at the toolbar to indent text out. This is set by designed for the old editor

      In the new editor

      This is also been rectified for new editor where the tab key does work

      Summary

      The Confluence documentation states that pressing the Tab key within the Confluence Editor will indent the text (https://confluence.atlassian.com/display/DOC/Keyboard+Shortcuts).
      However, this is not the case - it simply navigates the cursor from within the text editing downward to the Save/Create button.

      Steps to Reproduce

      1. Go to a page and edit or create new page
      2. Add title and text
      3. Hit the "Tab" key when putting the cursor on the text

      Expected Results

      It will indent the text

      Actual Results

      Does not indent the text

      Workaround

      In old editor

      Click on the indent button when clicking on the text

      In new editor

      New editor supports tab key for keyboards.

          Form Name

            [CONFCLOUD-53650] Tab Key does not Indent Text on Confluence Cloud/Firefox

            Frans S. added a comment - - edited

            I wonder why this item is closed, while Tab key (in editing text) can't be used because it translates to indent of the whole line.
            Interesting fact, type ' (accent) and tab key. Bot a tab AND indent appear...?

            Frans S. added a comment - - edited I wonder why this item is closed, while Tab key (in editing text) can't be used because it translates to indent of the whole line. Interesting fact, type ' (accent) and tab key. Bot a tab AND indent appear...?

            "Alt-09" worked in MS Word for me, but not in Jira.  Also, I tried copying tabbed text from Word to Jira, but Jira un-tabs it.

            This might seem like a low priority issue, but it isn't.  Tabbing allows for better readability.  Without being able to tab, Jira is slowing everyone down who has to read text that isn't usefully formatted.

            Daniel Czajko added a comment - "Alt-09" worked in MS Word for me, but not in Jira.  Also, I tried copying tabbed text from Word to Jira, but Jira un-tabs it. This might seem like a low priority issue, but it isn't.  Tabbing allows for better readability.  Without being able to tab, Jira is slowing everyone down who has to read text that isn't usefully formatted.

            Markus Kaupp added a comment - - edited

            Workaround: use ASCII code to enter TAB -> ASCII decimal code:  '09' (see: https://www.asciitable.com)

            Windows: press and hold the ALT key while typing the character code  '09' on the numeric keypad 

            You must use the numeric keypad to type the numbers, and not the keyboard.
            Make sure that the NUM LOCK key is on if your keyboard requires it to type numbers on the numeric keypad._

            (see: https://support.microsoft.com/en-us/topic/insert-ascii-or-unicode-latin-based-symbols-and-characters-d13f58d3-7bcb-44a7-a4d5-972ee12e50e0 ) 

            MacOS see: https://www.barcodefaq.com/knowledge-base/mac-extended-ascii-character-chart/

             

            Markus Kaupp added a comment - - edited Workaround : use ASCII code to enter TAB -> ASCII decimal code:  '09' (see: https://www.asciitable.com ) Windows: press and hold the ALT key while typing the character code  '09' on the numeric keypad  You must use the numeric keypad to type the numbers , and not the keyboard. Make sure that the NUM LOCK key is on if your keyboard requires it to type numbers on the numeric keypad._ (see: https://support.microsoft.com/en-us/topic/insert-ascii-or-unicode-latin-based-symbols-and-characters-d13f58d3-7bcb-44a7-a4d5-972ee12e50e0  )   MacOS see: https://www.barcodefaq.com/knowledge-base/mac-extended-ascii-character-chart/  

            Scott Bundren added a comment - - edited

            This seems like a major bug, there is no way to indent text in a Jira task whatsoever.

            Scott Bundren added a comment - - edited This seems like a major bug, there is no way to indent text in a Jira task whatsoever.

            Issue still persists. 

            Tab key is not allowing to indent the text.

            RAHUL SINGH added a comment - Issue still persists.  Tab key is not allowing to indent the text.

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

            Brandon Valley added a comment - Possibly similar issue:  https://jira.atlassian.com/browse/CONFSERVER-58496

            Stephen Yates added a comment - - edited

            Hmm. The conclusion is "This is also been rectified for new editor where the tab key does work." No the tab key does not work in the new editor. In the new editor the tab key provides a shortcut to the text indentation function. Would it not be possible to get the tab key to do what it's supposed to do, which is insert a tab character? That is not the same thing as indenting the line.

            Stephen Yates added a comment - - edited Hmm. The conclusion is "This is also been rectified for new editor where the tab key does work." No the tab key does not work in the new editor. In the new editor the tab key provides a shortcut to the text indentation function. Would it not be possible to get the tab key to do what it's supposed to do, which is insert a tab character? That is not the same thing as indenting the line.

            Dear emartin2 and watchers,

            We have reviewed this bug from a current standpoint and we have verified this Bug is no longer reproducible. We have also improved the description and provided an update

            If you're still affected, please feel free to raise a new support ticket and we will help you better from there. Feel free to pass any updates needed here. If you have any further questions let us know as well, we'll be happy to assist you. 

            Warm Regards,
            Ku Ahmad Najmi | Atlassian Support

            Ku Ahmad Najmi Ku Jaafar (Inactive) added a comment - Dear emartin2  and watchers, We have reviewed this bug from a current standpoint and we have verified this Bug is no longer reproducible. We have also improved the description and provided an update If you're still affected, please feel free to raise a new support ticket  and we will help you better from there. Feel free to pass any updates needed here. If you have any further questions let us know as well, we'll be happy to assist you.  Warm Regards, Ku Ahmad Najmi | Atlassian Support

            Ed Martin added a comment -

            This broke many of our team's pages, does not allow us to have reasonable, readable text and is a basic nuisance. Please fix.

            Ed Martin added a comment - This broke many of our team's pages, does not allow us to have reasonable, readable text and is a basic nuisance. Please fix.

              Unassigned Unassigned
              bd68289b0c72 William Dahl
              Affected customers:
              19 This affects my team
              Watchers:
              30 Start watching this issue

                Created:
                Updated:
                Resolved: