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  1. Confluence Cloud
  2. CONFCLOUD-53591

Confluence's plugins are not working and showing "unknown macro <name_of_macro>"

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    Description

      Summary

      After the cloud upgrade today, 4 default plugins were not enabled properly when Confluence restarted.

      Plugins disabled:

      • Confluence Inline Tasks
      • Confluence Roadmap Planner
      • Share Page
      • Confluence Document Conversion Library
      • Confluence Business Blueprints - Plugin
      • Workbox - Confluence Provider Plugin

      Newly provisioned instances are sometimes taking 10+minutes to start. When they do eventually start the same plugins are disabled.

      Expected Results

      Macros will be displayed or used with no issues.

      Actual Results

      The customers see

      "unknown macro <name_of_macro>"

      Workaround

      Re-enable the disabled add-on from UPM.

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              Unassigned Unassigned
              mariffin Mohamed Hazwan Ariffin (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: