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  1. Confluence Cloud
  2. CONFCLOUD-53582

Confluence shows a blank page when editing existing content

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      Summary

      When trying to edit an existing Confluence page the editor shows a blank screen.

      Steps to Reproduce

      1. Click edit next for any existing page

      Expected Results

      Editor opens containing existing content.

      Actual Results

      Editor opens with no content on the screen.

      Workaround

      We are working to release a fix asap, in the interim you can open the page in a new tab or window (either middle mouse click or right mouse click and select open in new tab) to workaround this problem.

      Alternatively you can install a connect add-on from 'Find new add-ons' section, the Google Maps add-on is a free add-on you can install from https://<instance-url>.atlassian.net/wiki/plugins/servlet/upm/marketplace/search?q=google%20maps%20for%20confluence. Installing a connect add-on works around this problem.

            [CONFCLOUD-53582] Confluence shows a blank page when editing existing content

            Ana Garcia Alcala added a comment -

            we are also having this issue and impacting us. Please fix ASAP 

            Ana Garcia Alcala added a comment - we are also having this issue and impacting us. Please fix ASAP 

            Daniel Stadie added a comment -

            We are experiencing this as well.

            Daniel Stadie added a comment - We are experiencing this as well.

            Paulius Kazakas added a comment - - edited

            Still happening to us as well.

            Paulius Kazakas added a comment - - edited Still happening to us as well.

            Gail Hallett added a comment -

            This is currently happening in Confluence Cloud

            Gail Hallett added a comment - This is currently happening in Confluence Cloud

            Tiffanie Penley added a comment -

            Still experiencing this bug in Confluence Cloud.

            Tiffanie Penley added a comment - Still experiencing this bug in Confluence Cloud.

            Alfonso Mateos added a comment -

            still failing here too, please fix it ASAP, we are introducing Confluence in the company and this is causing a major confidence problem in the tool itself.

            Alfonso Mateos added a comment - still failing here too, please fix it ASAP, we are introducing Confluence in the company and this is causing a major confidence problem in the tool itself.

            Jeremy Humbert added a comment -

            This is still a bug. I'm continuing to experience it on a weekly (if not daily) basis

            Jeremy Humbert added a comment - This is still a bug. I'm continuing to experience it on a weekly (if not daily) basis

            Susanne Ertle added a comment - - edited

            @Charlie Spillett. This was proposed by Atlassian support to me as well but it does not always work, such as for pages for which you need to keep the activity flow, version numbers, etc., as all this gets lost when copying a page. 

            Susanne Ertle added a comment - - edited @Charlie Spillett. This was proposed by Atlassian support to me as well but it does not always work, such as for pages for which you need to keep the activity flow, version numbers, etc., as all this gets lost when copying a page. 

            Charlie Spillett added a comment -

            I've found if you make a copy of the page without editing, the copied version of the page will allow editing.

            To copy, hover over Page in Content menu, select the three dots and select 'Copy'.

            Keep in mind, you cannot save the copied page with the same name as the original.

            Charlie Spillett added a comment - I've found if you make a copy of the page without editing, the copied version of the page will allow editing. To copy, hover over Page in Content menu, select the three dots and select 'Copy'. Keep in mind, you cannot save the copied page with the same name as the original.

            Joel Scott added a comment -

            This is impacting our team as well

            Joel Scott added a comment - This is impacting our team as well

              vkok Vincent Kok (Inactive)
              mhunter Matthew Hunter
              Affected customers:
              0 This affects my team
              Watchers:
              40 Start watching this issue

                Created:
                Updated:
                Resolved: