JIRA Issue Macros report BAD_REMOTE_IP

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    • 11
    • Severity 3 - Minor
    • 2

      Summary

      JIRA Issue Macros (to JIRA in same instance) is broken with the following error:

      The JIRA server returned a trusted apps error: BAD_REMOTE_IP; Request not allowed from IP address:{0}; ["165.254.226.152"]

      (note: The IP may be different)

      Restarting Confluence resolves the problem, but it may return. 

      Environment

      Affected version: 1000.444.5

      Steps to Reproduce

      This happens randomly:

      1. Access page with JIRA Macro

      Expected Results

      Link to issue appears

      Actual Results

      This error appears instead:

      The JIRA server returned a trusted apps error: BAD_REMOTE_IP; Request not allowed from IP address:{0}; ["165.254.226.152"]

       

      Workaround

      Restart Confluence may work on some situations

            Assignee:
            Sami Jaatinen (Inactive)
            Reporter:
            Jaime S
            Votes:
            4 Vote for this issue
            Watchers:
            18 Start watching this issue

              Created:
              Updated:
              Resolved: