Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-53258

JIRA Issue Macros report BAD_REMOTE_IP

    XMLWordPrintable

Details

    Description

      Summary

      JIRA Issue Macros (to JIRA in same instance) is broken with the following error:

      The JIRA server returned a trusted apps error: BAD_REMOTE_IP; Request not allowed from IP address:{0}; ["165.254.226.152"]

      (note: The IP may be different)

      Restarting Confluence resolves the problem, but it may return. 

      Environment

      Affected version: 1000.444.5

      Steps to Reproduce

      This happens randomly:

      1. Access page with JIRA Macro

      Expected Results

      Link to issue appears

      Actual Results

      This error appears instead:

      The JIRA server returned a trusted apps error: BAD_REMOTE_IP; Request not allowed from IP address:{0}; ["165.254.226.152"]

       

      Workaround

      Restart Confluence may work on some situations

      Attachments

        Issue Links

          Activity

            People

              sjaatinen Sami Jaatinen
              jsilveira Jaime S
              Votes:
              4 Vote for this issue
              Watchers:
              18 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: