Details
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Bug
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Resolution: Duplicate
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Low
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Severity 3 - Minor
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Description
Summary
- Executing a site backup on Confluence results in the following error in the UI.
Export error
Unsupported field: InstantSeconds
But don't worry, we'll fix it for you!
You just need to contact Atlassian support and paste in this error message, timestamp and your instance details.
Version not listed Confluence 1000.847.1
Steps to Reproduce
- Go to Backup Manager
- Tick option to Include attachments
- Click on "Create Backup"
Expected Results
Confluence Backup completes and a link is displayed to download the full backup zip file.
Actual Results
The below exception appears in Confluence logs
2017-01-18 09:54:09.692722500 2017-01-18 09:54:09,692 ERROR [Long running task: OnDemandBackup] [ondemand.backupmanager.rest.OnDemandBackupTask] errorDuringExecution Failure during task executing. Task's service: com.atlassian.ondemand.backupmanager.confluence.OnDemandExporter@11d8b3c 2017-01-18 09:54:09.692723500 -- referer: https://.atlassian.net/wiki/plugins/servlet/ondemandbackupmanager/admin | url: /wiki/rest/obm/1.0/runbackup | traceId: c9be49a2c06cb94f | userName: sysadmin 2017-01-18 09:54:09.692724500 com.atlassian.ondemand.backupmanager.backuppolicy.BackupManagerException: Error: PROBLEM_DURING_EXPORT. 2017-01-18 09:54:09.692735500 com.atlassian.rdbms.dbimportexport.runner.api.ImportExportException: Exception encountered when exporting to AO XML: 2017-01-18 09:54:09.692735500 at com.atlassian.ondemand.backupmanager.confluence.OnDemandExporter$1.doInTransaction(OnDemandExporter.java:135) 2017-01-18 09:54:09.692736500 at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:21) 2017-01-18 09:54:09.692740500 at com.atlassian.sal.spring.component.SpringHostContextAccessor$1.doInTransaction(SpringHostContextAccessor.java:71) 2017-01-18 09:54:09.692741500 at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:133) 2017-01-18 09:54:09.692746500 at com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:68) 2017-01-18 09:54:09.692746500 at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.access$001(ConfluenceSpringHostContextAccessor.java:21) 2017-01-18 09:54:09.692747500 at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.lambda$doInTransaction$3(ConfluenceSpringHostContextAccessor.java:72) 2017-01-18 09:54:09.692752500 at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:83) 2017-01-18 09:54:09.692753500 at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:73) 2017-01-18 09:54:09.692753500 at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.doInTransaction(ConfluenceSpringHostContextAccessor.java:72) 2017-01-18 09:54:09.692757500 at sun.reflect.GeneratedMethodAccessor275.invoke(Unknown Source) 2017-01-18 09:54:09.692757500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 2017-01-18 09:54:09.692763500 at java.lang.reflect.Method.invoke(Method.java:498) 2017-01-18 09:54:09.692763500 at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) 2017-01-18 09:54:09.692763500 at com.sun.proxy.$Proxy327.doInTransaction(Unknown Source) 2017-01-18 09:54:09.692764500 at sun.reflect.GeneratedMethodAccessor275.invoke(Unknown Source) 2017-01-18 09:54:09.692768500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 2017-01-18 09:54:09.692768500 at java.lang.reflect.Method.invoke(Method.java:498) 2017-01-18 09:54:09.692769500 at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) 2017-01-18 09:54:09.692769500 at com.sun.proxy.$Proxy327.doInTransaction(Unknown Source) 2017-01-18 09:54:09.692773500 at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:18) 2017-01-18 09:54:09.692774500 at sun.reflect.GeneratedMethodAccessor445.invoke(Unknown Source) 2017-01-18 09:54:09.692774500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 2017-01-18 09:54:09.692775500 at java.lang.reflect.Method.invoke(Method.java:498) 2017-01-18 09:54:09.692788500 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) 2017-01-18 09:54:09.692789500 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) 2017-01-18 09:54:09.692789500 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) 2017-01-18 09:54:09.692790500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692794500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) 2017-01-18 09:54:09.692795500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) 2017-01-18 09:54:09.692795500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692799500 at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) 2017-01-18 09:54:09.692799500 at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) 2017-01-18 09:54:09.692805500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692805500 at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) 2017-01-18 09:54:09.692806500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692810500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) 2017-01-18 09:54:09.692810500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) 2017-01-18 09:54:09.692811500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692815500 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) 2017-01-18 09:54:09.692815500 at com.sun.proxy.$Proxy1574.execute(Unknown Source) 2017-01-18 09:54:09.692816500 at com.atlassian.ondemand.backupmanager.confluence.OnDemandExporter.doBackup(OnDemandExporter.java:84) 2017-01-18 09:54:09.692816500 at com.atlassian.ondemand.backupmanager.confluence.OnDemandExporter.backup(OnDemandExporter.java:75) 2017-01-18 09:54:09.692821500 at com.atlassian.ondemand.backupmanager.rest.OnDemandBackupTask.run(OnDemandBackupTask.java:90) 2017-01-18 09:54:09.692821500 at com.atlassian.ondemand.backupmanager.longrunning.ManagedTask.run(ManagedTask.java:39) 2017-01-18 09:54:09.692822500 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) 2017-01-18 09:54:09.692822500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2017-01-18 09:54:09.692826500 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) 2017-01-18 09:54:09.692826500 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) 2017-01-18 09:54:09.692827500 at java.lang.Thread.run(Thread.java:745) 2017-01-18 09:54:09.692827500 Caused by: com.atlassian.rdbms.dbimportexport.runner.api.ImportExportException: Exception encountered when exporting to AO XML: 2017-01-18 09:54:09.692831500 at com.atlassian.rdbms.dbimportexport.ao.impl.AOExporterImpl.exportAOXML(AOExporterImpl.java:55) 2017-01-18 09:54:09.692832500 at com.atlassian.rdbms.dbimportexport.runner.impl.ExportRunnerImpl.runExportToAOXML(ExportRunnerImpl.java:94) 2017-01-18 09:54:09.692832500 at com.atlassian.confluence.importexport.impl.PluginDataExportServiceImpl.exportDataToStream(PluginDataExportServiceImpl.java:45) 2017-01-18 09:54:09.692837500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 2017-01-18 09:54:09.692838500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) 2017-01-18 09:54:09.692838500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 2017-01-18 09:54:09.692838500 at java.lang.reflect.Method.invoke(Method.java:498) 2017-01-18 09:54:09.692857500 at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) 2017-01-18 09:54:09.692858500 at com.sun.proxy.$Proxy546.exportDataToStream(Unknown Source) 2017-01-18 09:54:09.692858500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 2017-01-18 09:54:09.692859500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) 2017-01-18 09:54:09.692863500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 2017-01-18 09:54:09.692864500 at java.lang.reflect.Method.invoke(Method.java:498) 2017-01-18 09:54:09.692864500 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) 2017-01-18 09:54:09.692864500 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) 2017-01-18 09:54:09.692871500 at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) 2017-01-18 09:54:09.692871500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692872500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) 2017-01-18 09:54:09.692876500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) 2017-01-18 09:54:09.692876500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692877500 at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) 2017-01-18 09:54:09.692881500 at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) 2017-01-18 09:54:09.692881500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692882500 at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) 2017-01-18 09:54:09.692887500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692887500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) 2017-01-18 09:54:09.692888500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) 2017-01-18 09:54:09.692892500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) 2017-01-18 09:54:09.692893500 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) 2017-01-18 09:54:09.692893500 at com.sun.proxy.$Proxy1590.exportDataToStream(Unknown Source) 2017-01-18 09:54:09.692893500 at com.atlassian.confluence.importexport.impl.FileXmlExporter.backupPluginData(FileXmlExporter.java:226) 2017-01-18 09:54:09.692898500 at com.atlassian.confluence.importexport.impl.FileXmlExporter.backupEverything(FileXmlExporter.java:118) 2017-01-18 09:54:09.692898500 at com.atlassian.confluence.importexport.impl.AbstractXmlExporter.doExport(AbstractXmlExporter.java:94) 2017-01-18 09:54:09.692898500 at com.atlassian.confluence.importexport.impl.FileXmlExporter.doExportInternal(FileXmlExporter.java:65) 2017-01-18 09:54:09.692904500 at com.atlassian.confluence.importexport.impl.FileXmlExporter.doExport(FileXmlExporter.java:59) 2017-01-18 09:54:09.692904500 at com.atlassian.confluence.importexport.Exporter.doExport(Exporter.java:33) 2017-01-18 09:54:09.692904500 at com.atlassian.ondemand.backupmanager.confluence.OnDemandExporter.access$101(OnDemandExporter.java:59) 2017-01-18 09:54:09.692905500 at com.atlassian.ondemand.backupmanager.confluence.OnDemandExporter$1.doInTransaction(OnDemandExporter.java:111) 2017-01-18 09:54:09.692924500 ... 49 more 2017-01-18 09:54:09.692924500 Caused by: com.atlassian.rdbms.dbimportexport.dbie.api.datafile.DatafileParseException: Error parsing line number 1 2017-01-18 09:54:09.692925500 at com.atlassian.rdbms.dbimportexport.dbie.impl.DatafileUtils.readTableData(DatafileUtils.java:58) 2017-01-18 09:54:09.692925500 at com.atlassian.rdbms.dbimportexport.dbie.impl.ImporterImpl.readTableImport(ImporterImpl.java:89) 2017-01-18 09:54:09.692930500 at com.atlassian.rdbms.dbimportexport.ao.impl.XMLUtils.generateDataXMLForTable(XMLUtils.java:193) 2017-01-18 09:54:09.692930500 at com.atlassian.rdbms.dbimportexport.ao.impl.AOExporterImpl.writeXML(AOExporterImpl.java:95) 2017-01-18 09:54:09.692931500 at com.atlassian.rdbms.dbimportexport.ao.impl.AOExporterImpl.exportAOXML(AOExporterImpl.java:42) 2017-01-18 09:54:09.692936500 ... 86 more 2017-01-18 09:54:09.692936500 Caused by: com.atlassian.rdbms.dbimportexport.dbie.api.datafile.DatafileParseException: At column 1: 2017-01-18 09:54:09.692937500 at com.atlassian.rdbms.dbimportexport.dbie.impl.DatafileReader.readRow(DatafileReader.java:172) 2017-01-18 09:54:09.692937500 at com.atlassian.rdbms.dbimportexport.dbie.impl.DatafileUtils.readTableData(DatafileUtils.java:54) 2017-01-18 09:54:09.692942500 ... 90 more 2017-01-18 09:54:09.692942500 Caused by: com.atlassian.rdbms.dbimportexport.dbie.api.datafile.DatafileParseException: Could not parse timestamp '2016-06-28 16:45:47.441' with pattern '(ParseCaseSensitive(false)Value(YearOfEra,4,10,NEVER)'-'Value(MonthOfYear,2)'-'Value(DayOfMonth,2))' '(Value(HourOfDay,2)':'Value(MinuteOfHour,2)':'Value(SecondOfMinute,2)[Fraction(MicroOfSecond,0,6,DecimalPoint)])[Offset(+HH:MM:SS,'+00')][Offset(+HH:MM,'+00')][Offset(+HH,'+00')]Text(Era)' 2017-01-18 09:54:09.692947500 at com.atlassian.rdbms.dbimportexport.dbie.api.datafile.TimestampFormatters.parseDateTime(TimestampFormatters.java:137) 2017-01-18 09:54:09.692952500 at com.atlassian.rdbms.dbimportexport.dbie.api.datafile.ColumnParser.parseTimestampWithTimezoneOffset(ColumnParser.java:227) 2017-01-18 09:54:09.692957500 at com.atlassian.rdbms.dbimportexport.dbie.api.datafile.ColumnParser.parseValue(ColumnParser.java:185) 2017-01-18 09:54:09.692958500 at com.atlassian.rdbms.dbimportexport.dbie.impl.DatafileReader.readRow(DatafileReader.java:170) 2017-01-18 09:54:09.692958500 ... 91 more 2017-01-18 09:54:09.692958500 Caused by: java.time.format.DateTimeParseException: Text '2016-06-28 16:45:47.441' could not be parsed: Unable to obtain Instant from TemporalAccessor: {},ISO resolved to 2016-06-28T16:45:47.441 of type java.time.format.Parsed 2017-01-18 09:54:09.692963500 at java.time.format.DateTimeFormatter.createError(DateTimeFormatter.java:1920) 2017-01-18 09:54:09.692964500 at java.time.format.DateTimeFormatter.parse(DateTimeFormatter.java:1855) 2017-01-18 09:54:09.692964500 at com.atlassian.rdbms.dbimportexport.dbie.api.datafile.TimestampFormatters.parseDateTime(TimestampFormatters.java:134) 2017-01-18 09:54:09.692968500 ... 94 more 2017-01-18 09:54:09.692968500 Caused by: java.time.DateTimeException: Unable to obtain Instant from TemporalAccessor: {},ISO resolved to 2016-06-28T16:45:47.441 of type java.time.format.Parsed 2017-01-18 09:54:09.692969500 at java.time.Instant.from(Instant.java:378) 2017-01-18 09:54:09.692969500 at java.time.format.Parsed.query(Parsed.java:226) 2017-01-18 09:54:09.692975500 at java.time.format.DateTimeFormatter.parse(DateTimeFormatter.java:1851) 2017-01-18 09:54:09.692975500 ... 95 more 2017-01-18 09:54:09.692975500 Caused by: java.time.temporal.UnsupportedTemporalTypeException: Unsupported field: InstantSeconds 2017-01-18 09:54:09.692976500 at java.time.format.Parsed.getLong(Parsed.java:203) 2017-01-18 09:54:09.692976500 at java.time.Instant.from(Instant.java:373) 2017-01-18 09:54:09.692976500 ... 97 more
Notes
A backup without attachments succeeds.
Workaround
Open a support ticket Atlassian Support
Attachments
Issue Links
- duplicates
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CONFSERVER-45477 Backup creation fails with "Could not parse timestamp" error
- Closed
- clones
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HOT-58797 Loading...