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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Notifications - Email
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2
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Severity 3 - Minor
Summary
When replying to a notification e-mail from Confluence, users receive a standard DSN failure message for non-delivery, this message could be replaced with an e-mail with a more friendly message to the users, advising them to not respond to Confluence notifications e-mails.
Environment
Confluence Cloud version 1000.842.0, all version.
Steps to Reproduce
- Watch a page in Confluence
- Add something to the page, receive a notification, reply to the notification message and receive a DSN standard 550 5.1.1 failure to delivery.
Expected Results
Confluence e-mail server returns with a more friendly message.
Actual Results
The message returned from Confluence e-mail server.
Delivery Status Notification (Failure) Mail Delivery Subsystem <mailer-daemon@googlemail.com> Address not found Your message wasn't delivered because the address wiki@customerinstance.atlassian.net couldn't be found. Check for typos or unnecessary spaces and try again. The response from the remote server was: 550 5.1.1 <wiki@customerinstance.atlassian.net>: Recipient address rejected: User unknown in virtual mailbox table -Attachment- Reporting-MTA: dns; googlemail.com Received-From-MTA: dns; customermail@customermail.com Arrival-Date: Thu, 19 Jan 2017 10:20:25 -0800 (PST) X-Original-Message-ID: <ID@customerinstance.com> Final-Recipient: rfc822; wiki@customerinstance.atlassian.net Action: failed Status: 5.1.1 Remote-MTA: dns; mx-131XXXXX. (XXXXXXX, the server for the domain customerinstance.atlassian.net.) Diagnostic-Code: smtp; 550 5.1.1 <wiki@customerinstance.atlassian.net>: Recipient address rejected: User unknown in virtual mailbox table Last-Attempt-Date: Thu, 19 Jan 2017 10:20:28 -0800 (PST)
Workaround
No Workaround for Cloud at least.
- is related to
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- Closed
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