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Bug
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Resolution: Fixed
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High
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6
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Severity 2 - Major
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Summary
Site import are failing with the error message User should not be null displayed on the user interface and in Confluence logs.
Steps to Reproduce
- Perform a site import
Expected Results
The site import completes properly
Actual Results
The site import fails at the latest stage of the operation and throws the error message User should not be null on the user interface
In Confluence logs, the following error message is displayed:
@4000000058b4ea0a1d5f0524 2017-02-28 03:09:52,491 ERROR [Long running task: Importing data] [confluence.importexport.actions.ImportTask] runInternal Failure during import @4000000058b4ea0a1d5f090c – url: /wiki/admin/import/doimportconfluencesite.action | traceId: ececdef35337776c | userName: admin | referer: [https://instanceurl.atlassian.net/wiki/admin/import/importconfluencesite.action] | action: doimportconfluencesite @4000000058b4ea0a1d5f0cf4 java.lang.NullPointerException: User should not be null @4000000058b4ea0a1d5f10dc at java.util.Objects.requireNonNull(Objects.java:228) @4000000058b4ea0a1d5f207c at com.atlassian.crowd.embedded.atlassianuser.EmbeddedCrowdGroupManager.getCrowdUser(EmbeddedCrowdGroupManager.java:180) @4000000058b4ea0a1d5f2464 at com.atlassian.crowd.embedded.atlassianuser.EmbeddedCrowdGroupManager.addMembership(EmbeddedCrowdGroupManager.java:136) @4000000058b4ea0a1d5f284c at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) @4000000058b4ea0a1d5f284c at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) @4000000058b4ea0a1d5f301c at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) @4000000058b4ea0a1d5f301c at java.lang.reflect.Method.invoke(Method.java:498)
Workaround
Perform a space by space import and create a ticket with Atlassian Cloud Support to import the user accounts and groups.
- is superseded by
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- Closed
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