Unable to generate backup with attachment

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    • 8
    • Severity 3 - Minor

       Summary

      User seeing the following error when creating backup with Attachment

      Export error
Unexpected error during export has occurred
But don't worry, we'll fix it for you!
You just need to contact Atlassian support and paste in this error message, timestamp and your instance details.

      Steps to replicate

      1. Go to confluence backup manager
      2. Tick Backup Attachments
      3. Click create backup

      Observed behaviour

      User seeing the following error

      Export error
Unexpected error during export has occurred
But don't worry, we'll fix it for you!
You just need to contact Atlassian support and paste in this error message, timestamp and your instance details.

      Expected Behaviour

      User should be able to create backup with attachment without any issue.

       

       Workaround

      Create backup without Attachment

            Assignee:
            Klaus (Inactive)
            Reporter:
            Suren Raj (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated:
              Resolved: