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  1. Confluence Cloud
  2. CONFCLOUD-50847

German Umlaute are not exported correctly to Google Calendar

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      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      When subscribing to an EventCalender with Google Kalendars Umlauts are not displayed correctly.
      You can try this with this calendar which should have events on Sundays called "Vokü" in early 2012-01:

      http://www.prowokulta.de/rest/calendar-services/1.0/calendar/export/subcalendar/private/f5a9f13abbc79f16dc304025b654bb33d7fc84e5.ics

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          cannot-reproduce.png
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            [CONFCLOUD-50847] German Umlaute are not exported correctly to Google Calendar

            Kolja Sulimma added a comment -

            Hi,

            I recreated the calendar and now the Umlauts are displayed correctly.
            I did not change anything. I guess it is a Heisenbug, may one misconfigured server at Google or whatever.

            I guess you can close this issue.

            Regards,

            Kolja

            Kolja Sulimma added a comment - Hi, I recreated the calendar and now the Umlauts are displayed correctly. I did not change anything. I guess it is a Heisenbug, may one misconfigured server at Google or whatever. I guess you can close this issue. Regards, Kolja

            Matthew Erickson added a comment -

            Hi Kolja,

            Are you still experiencing this problem?

            Matthew Erickson added a comment - Hi Kolja, Are you still experiencing this problem?

            Matthew Erickson added a comment -

            Do you get any error messages from Google Calendars? Try copying and pasting the url into Google Calendars instead of using the 'Add to Google Calendar' button as this tends to give you more feedback from Google if there is a problem.

            Matthew Erickson added a comment - Do you get any error messages from Google Calendars? Try copying and pasting the url into Google Calendars instead of using the 'Add to Google Calendar' button as this tends to give you more feedback from Google if there is a problem.

            Kolja Sulimma added a comment -

            I just did this.
            I create one event today in this feed:
            http://www.prowokulta.de/calendar/previewcalendar.action?subCalendarId=0621fa9a-5fbf-4624-afee-502cf057b464

            It does not show up at all in Google Calendar.

            Kolja Sulimma added a comment - I just did this. I create one event today in this feed: http://www.prowokulta.de/calendar/previewcalendar.action?subCalendarId=0621fa9a-5fbf-4624-afee-502cf057b464 It does not show up at all in Google Calendar.

            Matthew Erickson added a comment -

            Hi Kolja,

            Have you tried creating a brand new calendar and subscribing from Google Calendars since upgrading to 1.8.2? I can indeed reproduce the issue if I use your feed. I wonder if it is possible that Google Calendar has stored the calendar settings incorrectly and is sharing the incorrect setting for all users.

            Matthew Erickson added a comment - Hi Kolja, Have you tried creating a brand new calendar and subscribing from Google Calendars since upgrading to 1.8.2? I can indeed reproduce the issue if I use your feed. I wonder if it is possible that Google Calendar has stored the calendar settings incorrectly and is sharing the incorrect setting for all users.

            Kolja Sulimma added a comment -

            Codierung des Dateisystems ANSI_X3.4-1968 (This should be the filesystem encoding)

            Other encoding related settings:
            Systemsprache en
            sun.jnu.encoding ANSI_X3.4-1968
            file.encoding.pkg sun.io
            file.encoding ANSI_X3.4-1968
            sun.io.unicode.encoding UnicodeLittle

            Kolja Sulimma added a comment - Codierung des Dateisystems ANSI_X3.4-1968 (This should be the filesystem encoding) Other encoding related settings: Systemsprache en sun.jnu.encoding ANSI_X3.4-1968 file.encoding.pkg sun.io file.encoding ANSI_X3.4-1968 sun.io.unicode.encoding UnicodeLittle

            Kolja Sulimma added a comment -

            Hi,

            I guess this means that for the specific link you can reproduce it?
            If it works on your system and not on mine, maybe it is some setting? Either on the server or in confluence?

            Kolja Sulimma added a comment - Hi, I guess this means that for the specific link you can reproduce it? If it works on your system and not on mine, maybe it is some setting? Either on the server or in confluence?

            DavidA added a comment -

            Hi Kolja,

            Can you tell me what your system file encoding is? It's in the Confluence system information page.

            DavidA added a comment - Hi Kolja, Can you tell me what your system file encoding is? It's in the Confluence system information page.

            DavidA added a comment -

            Reopening. I didn't see the subscription link you've provided.

            DavidA added a comment - Reopening. I didn't see the subscription link you've provided.

            DavidA added a comment - - edited

            Hi Kolja,

            I could not reproduce the issue. See screenshot below:

            What you're seeing may be related to some caching on Google's side. Perhaps you might be interested to resubscribe to the calendar by following the steps below:

            1. Unsubscribe from the calendar from Google Calendar
            2. Reset the subscription link from Team Calendars
            3. Re-subscribe to the calendar

            DavidA added a comment - - edited Hi Kolja, I could not reproduce the issue. See screenshot below: What you're seeing may be related to some caching on Google's side. Perhaps you might be interested to resubscribe to the calendar by following the steps below: Unsubscribe from the calendar from Google Calendar Reset the subscription link from Team Calendars Re-subscribe to the calendar

              Unassigned Unassigned
              c77b9092d4c8 Kolja Sulimma
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: