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  1. Confluence Cloud
  2. CONFCLOUD-39844

index queue stay frozen

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    • Icon: Bug Bug
    • Resolution: Support Request
    • Icon: High High
    • None

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      hi,

      our index queue is frozen and has to be executed manually. It use to work but it stopped a while back.

      How can we schedule it again ?

      Best regards

            [CONFCLOUD-39844] index queue stay frozen

            arnaud.tomei added a comment -

            Any chance for the answer to be given here so everyone with the same issue can fix it easily ?

            arnaud.tomei added a comment - Any chance for the answer to be given here so everyone with the same issue can fix it easily ?

            Minh Tran added a comment -

            Dear thomasricaud,

            Thanks for raising this issue. I believe this is something that our support team will be able to help you with.
            Could I ask that you create a support ticket on https://support.atlassian.com?
            Once you've done this one of our support engineers will be in touch to work with you in resolving this problem.

            Regards,
            Minh Tran
            Confluence Bugmaster
            Atlassian

            Minh Tran added a comment - Dear thomasricaud , Thanks for raising this issue. I believe this is something that our support team will be able to help you with. Could I ask that you create a support ticket on https://support.atlassian.com ? Once you've done this one of our support engineers will be in touch to work with you in resolving this problem. Regards, Minh Tran Confluence Bugmaster Atlassian

              Unassigned Unassigned
              thomasricaud thomas_ricaud
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: