Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-38950

404 error when accessing support info page

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      If we try to go to our 'Troubleshooting Problems and Requesting Technical Support' page either directly or through our new support documentation page it looks ok.

      Steps to reproduce:

      1. Log out of your account
      2. Try to access the page: https://confluence.atlassian.com/display/DOC/Troubleshooting+Problems+and+Requesting+Technical+Support

      This will then return a 404 error. Our documentation was previously available anonymously, and we link to this page fairly often so a lot of our users are seeing this issue.

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CWD-4477 404 error in 'Getting Support' page

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-38950 404 error when accessing support info page

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              dponzio Daniel Ponzio
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: