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  1. Confluence Cloud
  2. CONFCLOUD-3876

Cannot perform backup: ObjectNotFoundException - No row with the given identifier exists

    • Icon: Bug Bug
    • Resolution: Support Request
    • Icon: Medium Medium
    • None
    • None

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      The error in the logs may look like this:

      com.atlassian.confluence.importexport.ImportExportException: Couldn't backup database data. at com.atlassian.confluence.importexport.impl.AbstractXmlExporter.backupEntities(AbstractXmlExporter.java:254) at com.atlassian.confluence.importexport.impl.AbstractXmlExporter.backupEverything(AbstractXmlExporter.java:93) at com.atlassian.confluence.importexport.impl.AbstractXmlExporter.doExport(AbstractXmlExporter.java:66)

      ......

      ERROR [net.sf.hibernate.proxy.LazyInitializer] Exception initializing proxy
      net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 1853, of class: com.atlassian.confluence.core.ContentEntityObject
      at net.sf.hibernate.ObjectNotFoundException.throwIfNull(ObjectNotFoundException.java:24)
      at net.sf.hibernate.impl.SessionImpl.immediateLoad(SessionImpl.java:1936)
      at net.sf.hibernate.proxy.LazyInitializer.initialize(LazyInitializer.java:53)
      at net.sf.hibernate.proxy.LazyInitializer.initializeWrapExceptions(LazyInitializer.java:60)
      at net.sf.hibernate.proxy.LazyInitializer.getImplementation(LazyInitializer.java:164)
      at net.sf.hibernate.proxy.CGLIBLazyInitializer.intercept(CGLIBLazyInitializer.java:108)
      at com.atlassian.confluence.core.ContentEntityObject$$EnhancerByCGLIB$$87fec53b.getOriginalVersion(<generated>)
      at sun.reflect.GeneratedMethodAccessor133.invoke(Unknown Source)

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Confluence Cloud'
            1. Confluence Cloud
            2. CONFCLOUD-3876

            Cannot perform backup: ObjectNotFoundException - No row with the given identifier exists

              • Icon: Bug Bug
              • Resolution: Support Request
              • Icon: Medium Medium
              • None
              • None

                NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

                The error in the logs may look like this:

                com.atlassian.confluence.importexport.ImportExportException: Couldn't backup database data. at com.atlassian.confluence.importexport.impl.AbstractXmlExporter.backupEntities(AbstractXmlExporter.java:254) at com.atlassian.confluence.importexport.impl.AbstractXmlExporter.backupEverything(AbstractXmlExporter.java:93) at com.atlassian.confluence.importexport.impl.AbstractXmlExporter.doExport(AbstractXmlExporter.java:66)

                ......

                ERROR [net.sf.hibernate.proxy.LazyInitializer] Exception initializing proxy
                net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 1853, of class: com.atlassian.confluence.core.ContentEntityObject
                at net.sf.hibernate.ObjectNotFoundException.throwIfNull(ObjectNotFoundException.java:24)
                at net.sf.hibernate.impl.SessionImpl.immediateLoad(SessionImpl.java:1936)
                at net.sf.hibernate.proxy.LazyInitializer.initialize(LazyInitializer.java:53)
                at net.sf.hibernate.proxy.LazyInitializer.initializeWrapExceptions(LazyInitializer.java:60)
                at net.sf.hibernate.proxy.LazyInitializer.getImplementation(LazyInitializer.java:164)
                at net.sf.hibernate.proxy.CGLIBLazyInitializer.intercept(CGLIBLazyInitializer.java:108)
                at com.atlassian.confluence.core.ContentEntityObject$$EnhancerByCGLIB$$87fec53b.getOriginalVersion(<generated>)
                at sun.reflect.GeneratedMethodAccessor133.invoke(Unknown Source)

                        Unassigned Unassigned
                        dave@atlassian.com dave (Inactive)
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                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            dave@atlassian.com dave (Inactive)
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                              Created:
                              Updated:
                              Resolved: