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  1. Confluence Cloud
  2. CONFCLOUD-38441

document conversion causing OOME

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      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      2015-06-18 01:37:48,036 ERROR [conversion-thread-3] [plugins.conversion.impl.TimeoutConversionRunnable] run Cannot convert. Execution error: 
       -- referer: https://extranet.atlassian.com/pages/editpage.action?pageId=2392722882 | url: /rest/documentConversion/latest/conversion/thumbnail/results | userName: mfinch
      java.util.concurrent.ExecutionException: java.lang.OutOfMemoryError: Java heap space
      	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
      	at java.util.concurrent.FutureTask.get(FutureTask.java:206)
      	at com.atlassian.confluence.plugins.conversion.impl.TimeoutConversionRunnable.run(TimeoutConversionRunnable.java:75)
      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
      	at java.lang.Thread.run(Thread.java:745)
      Caused by: java.lang.OutOfMemoryError: Java heap space
      	at java.awt.image.DataBufferInt.<init>(DataBufferInt.java:75)
      	at java.awt.image.Raster.createPackedRaster(Raster.java:467)
      	at java.awt.image.DirectColorModel.createCompatibleWritableRaster(DirectColorModel.java:1032)
      	at java.awt.image.BufferedImage.<init>(BufferedImage.java:340)
      	at com.aspose.pdf.internal.p429.z2.m6(Unknown Source)
      	at com.aspose.pdf.internal.p429.z2.m1(Unknown Source)
      	at com.aspose.pdf.internal.p310.z2.m1(Unknown Source)
      	at com.aspose.pdf.internal.p310.z2.<init>(Unknown Source)
      	at com.aspose.pdf.internal.p310.z2.<init>(Unknown Source)
      	at com.aspose.pdf.internal.p310.z23.m2(Unknown Source)
      	at com.aspose.pdf.internal.p310.z23.m1(Unknown Source)
      	at com.aspose.pdf.internal.p310.z23.m1(Unknown Source)
      	at com.aspose.pdf.internal.p310.z23.m1(Unknown Source)
      	at com.aspose.pdf.internal.p582.z8.m1(Unknown Source)
      	at com.aspose.pdf.internal.p525.z1.m1(Unknown Source)
      	at com.aspose.pdf.internal.p512.z20.m2(Unknown Source)
      	at com.aspose.pdf.internal.p512.z20.m4(Unknown Source)
      	at com.aspose.pdf.internal.p512.z7.m2(Unknown Source)
      	at com.aspose.pdf.internal.p512.z7.m1(Unknown Source)
      	at com.aspose.pdf.devices.z1.m1(Unknown Source)
      	at com.aspose.pdf.devices.z1.m1(Unknown Source)
      	at com.aspose.pdf.devices.ImageDevice.m1(Unknown Source)
      	at com.aspose.pdf.devices.JpegDevice.processInternal(Unknown Source)
      	at com.aspose.pdf.devices.JpegDevice.process(Unknown Source)
      	at com.atlassian.plugins.conversion.convert.image.ImagingConverter.thumbnailForPdf(Unknown Source)
      	at com.atlassian.plugins.conversion.convert.image.ImagingConverter.generateThumbnailDirect(Unknown Source)
      	at com.atlassian.confluence.plugins.conversion.impl.runnable.JVMConversionRunnable.doWork(JVMConversionRunnable.java:67)
      	at com.atlassian.confluence.plugins.conversion.impl.runnable.ConversionRunnable.run(ConversionRunnable.java:39)
      	at com.atlassian.confluence.plugins.conversion.impl.runnable.JVMConversionRunnable.run(JVMConversionRunnable.java:18)
      	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
      	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
      

              Unassigned Unassigned
              alwang Alice Wang (Inactive)
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                Created:
                Updated:
                Resolved: