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Suggestion
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Resolution: Fixed
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Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.
NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.
Atlassian Update: December 11, 2020
Hi Confluence Cloud customers,
Thank you for your ongoing engagement and feedback on this feature request. I’m excited to announce that inline comments in edit mode is now live to 100% of customers. You can now create, view, and resolve inline comments whether you are viewing or editing a page. We hope this new feature helps you and your team collaborate more effectively in Confluence Cloud. To learn more about the new feature check out our community post here: https://community.atlassian.com/t5/Confluence-articles/Inline-comments-while-editing-FINALLY/ba-p/1444781
Best,
Daniel Ayele
Product Manager, Confluence Cloud
At the moment the inline comments feature is only visible when viewing a page. This issue is to track customers requests for viewing it while editing.
- duplicates
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CONFCLOUD-37080 Inline comments in Edit view
- Closed
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CONFCLOUD-38117 Inline comments should be viewable, commentateable and resolvable in preview and edit modes
- Closed
- is duplicated by
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CONFCLOUD-36685 Inline Comments in the Edit Mode
- Closed
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CONFCLOUD-45169 Display inline comments in edit mode
- Closed
- is related to
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CONFSERVER-36956 Ability to see inline comments while editing
- Closed
- mentioned in
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[CONFCLOUD-36956] Ability to see inline comments while editing
@dayele: Great to see this is available now! Will this feature come to the server version of Confluence too?
Hi Confluence Cloud customers,
Thank you for your ongoing engagement and feedback on this feature request. I’m excited to announce that rolling out shortly you’ll be able to create, view, and resolve inline comments whether you are viewing or editing a page. We hope this new feature helps you and your team collaborate more effectively in Confluence Cloud. To learn more about the new feature check out our community post here: https://community.atlassian.com/t5/Confluence-articles/Inline-comments-while-editing-FINALLY/ba-p/1444781
Best,
Daniel Ayele
Product Manager, Confluence Cloud
In this recent announcement they have said this feature is being worked on
> This is the first of many new improvements we have coming this year for the inline commenting experience, including the ability to use inline comments in edit, so stay tuned for more to come!
More and more Google Docs are popping up because of this glaring lack of a feature.
We will no longer be using Confluence due to this feature not being available natively.
While your partners have created a great supporting feature - this is something that needs to be standard product.
Hi Brittany, I have used both Quip and Notion in teams of 3-15. My current team of 20 tried notion but switched to Confluence for business reasons. I'm currently trying to get buy-in with my team to actually use confluence for our remote work but half of my team complains about not having this feature which causes us to still heavily rely on google docs. I personally think that this defeats the purpose of having a beautiful Wiki where all those documents could be stored and we can collaborate on work. I have used google docs for personal use for a decade until I switched to Notion for personal use about a year ago and never plan on going back.
Hi Michael, we are currently working on this feature, so stay tuned! Do you use Quip and Notion for personal, solo, use or for work projects that require sharing and collaboration?
@Adam Fischer: Yeah, actually this is not possible to implement. We are working on it. Stay in touch, as soon we have a solution, I will post it here.
Best Regards
Domenico
+1. Should be able to add comments while editing as well.
Is there any update on that or plan for development and release?
Thanks Domenico but we are on cloud and this looks server or data center only.
Hi all, Pls check this Plug-In out, this will solve your problems and give you also a few more features: https://marketplace.atlassian.com/apps/1217328/show-inline-comments-in-editor
+1. I have been waiting for this feature for the last 4 years. It is literally the only feature that is preventing me from using and recommending Confluence Cloud over Quip or Notion. I don't understand how Attlasian's mission reads "unleash the potential in every team—including our own" and yet they don't provide this critical collaboration feature...
Not doing it is nonsense.. if you want to solve comments while editing.. you have to have a published and and an editing version of the same page side to side to evaluate
+1 here too.
Not only view the comments in edit mode but to act on them. As per comment directly above, I have to open two tabs to work through the comments while editing/updating.
+1 to this request. One of my main use cases is to look at a comment while I'm editing the page to incorporate the comment's suggestions, and then resolve the comment. That's not possible currently with Confluence pages. Also, I realized this when I accidentally deleted a comment when I was editing (since I didn't know the comment was there). So what I do now is open up in two different tabs, one with view (so I can see the comments) and the other in edit mode. It's not a good experience. It's a big reason why I think GoogleDocs is WAY ahead in terms of commenting & collaboration features.
This is necessary if we are to adopt this as a collaborative tool, our Business Analysts and Solutions Architects will not move away from Google Docs for document collaboration becasue of this.
So far, the only possibility to find/view inline comments is the "Activity Stream Gadget". It's a little tricky but mostly works.
This gadget will be removed by Atlassian in mid-May.
No substitution ahead!?
Viewing and editing comments and inline comments is important for a fruitful collaboration.
very sad!
@Niko and @Ron: Do you are talking about the Server or Cloud Version?
For the Server-Version we had a very cool and convenient solution: https://marketplace.atlassian.com/apps/1217328/show-inline-comments-in-editor
With "Show Inline Comments in Editor" you have great opportunities:
Edit already existing inline Comments
Reply to inline Comments
Resolve and Delete inline Comments
Here you can find a "smal" Demo of the functionalities: https://gifyu.com/image/dADT
If you want to know more, just test the app or contact me, I would like to give you a live-demo.
Be st Regards
Domenico
I agree, Our Business Analyst refuse to move to confluence because of it.
This is a serious blocking concern for Confluence being a real option for collaborating on documentation. It creates enough pain that enough people are vigorously against moving documentation to Confluence.
but what can I tell you I humble Italian user of Atlassian since 2003... they are like that, according to them this feature is secondary, but console yourself, now you can put the figures of the kittens in the function of the online comment, certainly earns the business. (I know that it's since 2015 that this feature is requested now I'm talking seriously, and it's evident that the product owner of Confluence doesn't think it's useful for customers).
in fact we must distinguish here, between a request that so many users are making, and many users not stupid understand both the urgency and importance of the request and obviously the time it takes to make a change not small. So we wait patiently.
How is this not yet a feature? Probably because it's more difficult than a yet another miniscule design change...
@Calogero: Thank you This Plugin is available since 2017.
@Ron McFarlance: Actualy is technical via cloud not possible, but we are looking for an solution. May we should talk how we can help you? Just send us an E-Mail at info@actonic.de. Looking forward to hear from you.
@domenico Manzo. Is there a version of the plug in available for Cloud. Thanks
@calogero bonasia: Pls check this Plug-In out, this will solve your problems and give you also a few more features: https://marketplace.atlassian.com/apps/1217328/show-inline-comments-in-editor
@Shay Nehmad: Confluence give you a lot of more and better features then Google Docs do! If you need help or free consultancy pls contact us via info@actonic.de We are pleased to help you!
Best Regards
Domenico
This is going to be the deciding factor between Confluence and Google Docs for me
hello everyone, I am the person who has asked and urges this function with great urgency. In my case I have several customers, for a total of about 5000 users, who ask for this function. Tell me if it is not the case to see it already in the next release of April 2020 in Confluence ??
Sorry: Apparently they have to review it before it's actually posted as a bug. The URL they sent me is
https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-546076
@Linda Schmandt Is the url: https://jira.atlassian.com/browse/JST-546076? If so, I get "You can't view this issue
It may have been deleted or you don't have permission to view it." If not, please can you provide the url.
I attended an Atlassian webinar yesterday where they highlighted all the benefits of the new editor. I posted a question asking if this is resolved as part of the new editor. They ignored my question, so assume the answer is No. It's obviously not an easy fix (or even one that might be possible) or they would have addressed it by now.
If this issue concerns you, please vote for bug JST-546076. Like all of us, Atlassian pays more attention to bugs than to suggestions, so it may be more compelling for them to get a lot of votes on a bug than it is to get a lot of votes on a suggestion. Thanks.
I feel Carolyn McDonough's pain. It's things like this that drove me to use Confluence Server, even though Cloud would be far simpler for me. There are at least three apps that provide this functionality for server only.
- [Stiltsoft Talk|https://marketplace.atlassian.com/apps/978531/talk-advanced-inline-comments?hosting=datacenter&tab=overview]
- [K15t Inline Comments|https://marketplace.atlassian.com/apps/1220375/inline-comments-in-the-editor?hosting=datacenter&tab=overview]
- [Actonic Show Inline Comments|https://marketplace.atlassian.com/apps/1217328/show-inline-comments-in-editor?hosting=datacenter&tab=overview]
This issue has caused me to look to several other tools for internal doc. I kept waiting for this to be addressed. I don't understand. Another very popular tool that I won't name does this really well. Really well. But I loved some of the Confluence features so much that I have tried to stay with Confluence for an entire category of docs. We have internal doc that needs many reviews.We have been creating it in another tool, then moving it to confluence, SOLELY BECAUSE OF THIS MISSING FEATURE. This is just silly (as no one has told us WHY) and so as the other tool gets more Conf-like features, we are tending to keep things in that tool. If you wonder why you are losing content share, that's why. It is the single biggest issue causing churn away from this tool for my team and others. I love Atlassian but this is odd to me. Usually you are great at explaining things for users and responding to what we want,. At least please explain if there is some reason so that we can understand? Is it not technically possible? Does it conflict with something else? Would love to understand. We, the people who take the time to comment on your dashboards, represent a tiny slice of those who simply get frustrated with this odd omission and walk away. So we would love to understand why!
[UPDATE] I'm not amazed. That was a lie. I fully expected it. I'm just disappointed.
I am amazed that this ticket has been open since 2015 and has as many comments as it does, yet somehow wasn't included in the new editor. This was something that you knew people were asking for, have several use cases provided in the comments, and have still ignored.
Daniel Ayele updated this in June and said it had been added to the roadmap - I just checked the public-facing roadmap: nothing doing. Also, November 2019 saw the release of an updated commenting feature and it wasn't mentioned there, which makes me feel like it's been forgotten again.
We've been on Confluence for a couple of months now, and are already phasing it out of our long-term strategy...
So glad this is on Atlassian's radar at least for Cloud. It is seriously a reason we have been shifting to an inhouse tool and Google Docs. I love the structure and many features of Confluence, but the editing limitation has been a real difficulty. We write highly technical doc and need to be able to see comments and respond to them in context. I guess there is some reason this is a difficulty technically given it's been asked for since 2015. It would be nice to know if that's the reason it hasn't been implemented if true, just for context. So much else about Confluence, but as Rufus & Kevin said–deal breaker for anyone who writes doc that needs multiple, frequent reviews.
Kevin said it well above ^
This is almost a deal-breaker for me and is the reason we are still using Google Docs for some technical docs and qa purposes. It's too cumbersome to constantly close/publish so that you can read or add a comment, then go back into Edit mode (which takes a long time to load the doc, and also losses your current place in the doc.
Without being able to read/write comments in edit mode I find it highly frustrating to use Confluence except for those cases where I'm the only contributor.
Confluence is getting much better with the full screen but I truly feel Comments in Edit Mode would be a real game-changer for us in fully adopting the tool.
It would also be great if (in both Cloud and Server) comments could be hidden from the user. If you want to publish an in-progress document that still has comments to be reviewed, you either have to delete them (and maybe then re-enter them), or publish with comments users have no business seeing. Just my two cents....thanks!
I have just returned to evaluate Confluence again after we took a break from it a few years ago, when it had no collaborative editing, and some of our users occasionally lost their edits. I am happy to see that collaborative editing now seems to work as effectively as Google Docs.
The deal-breaker for me, though, is the inability to create/edit/maintain comments during the editing cycle. I routinely create comments for myself during editing. Also, if I am a contributor to a document and am reviewing it, I usually want to do that in Edit mode because I can then fix any minor items (eg. typos, a missing word, etc) as I go.
As it stands, I would need to write down my comments and apply them after I have published my document – clearly not ideal.
The other problem is that if the editing experience does not show the comments, you have no idea if you are potentially deleting text which a comment pertains to, which rates anywhere from undesirable to somewhat dangerous.
Stephen – The link to the Confluence Server version of this item is: http://jira.atlassian.com/browse/CONFSERVER-36956
(As noted in the note box in the description)
Thanks for sharing the good news Daniel. Guessing this will be ported to server/data center more like Q4 of 2020 or into 2021?
Daniel, the above is great news.
But, I see this ticket is for Confluence Cloud. We'r running Server. Will the same enhancements be made there?
Thanks.
Thank you for sharing your thoughts on how we can improve the commenting experience in Confluence.
I'm happy to share that we have added this suggestion to our roadmap and plan to enable inline comments in the editor in the next 12 months. In addition, we are making a number of changes to the commenting experience in Confluence to make comments simple, familiar and delightful. Specifically, we are solving the following:
1. Improving the discoverability and accessibility of comments
2. Making comments consistent across the edit and render views of pages
3. Making the commenting experience consistent across web and mobile platforms
We'll keep you updated on progress and timelines for when the above issues are resolved.
Best,
Daniel Ayele
Senior Product Manager, Confluence
Hi John,
thx for your questions. We are currently working on it, stay tuned.
BR
Domenico
We've now rolled out inline comments in the editor to 100% of customers! All Confluence Cloud customers can now create, view, and resolve inline comments whether you are viewing or editing a page. We hope this new feature helps you and your team collaborate more effectively in Confluence Cloud. To learn more about the new feature check out our community post here: https://community.atlassian.com/t5/Confluence-articles/Inline-comments-while-editing-FINALLY/ba-p/1444781