PDF Rendering Results in Blank or Garbled Text

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    • 1
    • Severity 3 - Minor

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary

      Some PDFs render without issue when using the PDF Macro and some display blank in version 5.4.2. When trying view the PDF in version 5.5.+, the PDF's render with garbled special characters.

      Steps to Reproduce

      1. Download the attached PDF
      2. Create a new page in Confluence
      3. Edit the newly created page
      4. Drag and drop the pdf on to the page and save

      Expected Result

      The PDF will render as other PDFs do, showing the information in the PDF correctly.

      Actual Result

      The PDF renders blank (or in 5.5.+, with special characters and garbled text)

        1. Anthem Blue Cross HMO 10 with Rx and Chiro 2015.pdf
          167 kB

            Assignee:
            Unassigned
            Reporter:
            BrianB (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: