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  1. Confluence Cloud
  2. CONFCLOUD-35196

JIRA issue macro does not display certain columns data(work ratio, progress field, time to resolution and time to first repsonse)

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      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary

      Our documentation states the following "You can include any columns recognized by your JIRA site, including custom columns", however when including a JIRA Macro issue in a Confluence page , original estimate and including the fields work ratio,  time spent, total remaining estimate or progress the value of those fields is not displayed.

      This affects JIRA Service Desk "Time to resolution" and "Time to first response".

      Customer Impact

      • Inaccurate data shown on Confluence pages

      Environment

      • Confluence Cloud (old and new editor)

      Steps to Reproduce

      1. In JIRA issue search screen identify the issues that have some value in the fields wrok ratio. or progress:
      2. Insert a JIRA Macro issue into a Confluence page using the same JQL and edit the columns to display:
      3. Save the page and the following will be displayed:

      Expected Results

      The data of the columns are showing on Jira Issue Macro like the behaviour on Jira searching page.

      Actual Results

      The data of the columns are showing blank

      Workaround

      Since Jira still returns results, you can click on the result returned summary at the end of the macros and then view the results in Jira.

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        4. JIRA_Issue_macro_config.png
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              802848781776 Nick Yang
              tcomasseto Tiago Comasseto
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                Created:
                Updated:
                Resolved: