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  1. Confluence Cloud
  2. CONFCLOUD-31920

Feedback on plans to stop providing XML exports of the Confluence documentation

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      From Confluence 5.5 we plan to stop providing XML exports of the complete Confluence documentation.

      The documentation has grown very large and contains content drawn from a number of other spaces for features that are shared between products (for example user management, application links, the universal plugin manager and more). This has made for a poor experience for users accessing the documentation locally (from an export that has been imported into their Confluence instance).

      We will continue to provide PDF exports of the documentation for all major versions of Confluence.

      If you have concerns or comments on this decision, please feel free to comment on this ticket.

            [CONFCLOUD-31920] Feedback on plans to stop providing XML exports of the Confluence documentation

            Hi Atlassian Team,

            Many customers use Confluence as their documentation center, import xml export to build local Atlassian products documentation is very convenient for customer to browse, search and comment, even export single page. can not imagine distribute PDF documentation to thousands of end users.

            Please provide XML export of all Atlassian products documentation! This may facilitate the customer. and Atlassian product will also gain a competitive advantage.

            This voice of end users.

            Regards

            Henry

            Henry Zhang added a comment - Hi Atlassian Team, Many customers use Confluence as their documentation center, import xml export to build local Atlassian products documentation is very convenient for customer to browse, search and comment, even export single page. can not imagine distribute PDF documentation to thousands of end users. Please provide XML export of all Atlassian products documentation! This may facilitate the customer. and Atlassian product will also gain a competitive advantage. This voice of end users. Regards Henry

            I also like to ask to continue the XML version of the documentation to be installed in a local Confluence installation, as we see a number of slow page loads, especially from Asia and Japan, may it be due to network issues and/or geographic distance.
            Having a local documentation on our own servers there will help a lot to increase user acceptance in those regions.

            Please rethink your plans and try to at least provide the "normal" User's Guide as documentation in XML format for loading it into a space on our Confluence instance.

            Thank you and Best Regards,

            Andreas Genth

            Andreas Genth added a comment - I also like to ask to continue the XML version of the documentation to be installed in a local Confluence installation, as we see a number of slow page loads, especially from Asia and Japan, may it be due to network issues and/or geographic distance. Having a local documentation on our own servers there will help a lot to increase user acceptance in those regions. Please rethink your plans and try to at least provide the "normal" User's Guide as documentation in XML format for loading it into a space on our Confluence instance. Thank you and Best Regards, Andreas Genth

            Russell H added a comment -

            Well, this is getting annoying...

            Russell H added a comment - Well, this is getting annoying...

            Scott Mace added a comment -

            Hi Rachel,

            Any more info on this subject? We are running the XML help for Confluence v5.4 and we are just about to deploy 5.7, the help contents just doesn't link up with what our users are seeing on screen.

            Thanks
            Scott

            Scott Mace added a comment - Hi Rachel, Any more info on this subject? We are running the XML help for Confluence v5.4 and we are just about to deploy 5.7, the help contents just doesn't link up with what our users are seeing on screen. Thanks Scott

            Hi jiracn, we have no plans to stop providing the PDF documentation

            Rachel Robins added a comment - Hi jiracn , we have no plans to stop providing the PDF documentation

            In China, the network connect to internet of oversea is very slow and unstable. so the pdf documentation is must be provided.

            Thanks

            Henry

            Henry Zhang added a comment - In China, the network connect to internet of oversea is very slow and unstable. so the pdf documentation is must be provided. Thanks Henry

            Tyson Hill added a comment -

            Also agree on the comments. Still have privately managed networks that would use the XML documentation sets for help reference. Thanks! Tyson

            Tyson Hill added a comment - Also agree on the comments. Still have privately managed networks that would use the XML documentation sets for help reference. Thanks! Tyson

            Hi Rachel,
            +1 for Hans-Peters comment "I like to ask you to continue providing..." and confluence.atlassian.com is not available within a few private networks.
            Regards
            Andreas

            Deleted Account (Inactive) added a comment - Hi Rachel, +1 for Hans-Peters comment "I like to ask you to continue providing..." and confluence.atlassian.com is not available within a few private networks. Regards Andreas

            I've never used the XML exports.

            However I do like atlassian250's idea of using it to, "look behind the scenes". I do this quite often with code from various vendors/sources and it is of great help.

            In a perfect world, every possible option would be well documented. But we all know that is rarely the case.

            Jonathan Hult added a comment - I've never used the XML exports. However I do like atlassian250 's idea of using it to, "look behind the scenes". I do this quite often with code from various vendors/sources and it is of great help. In a perfect world, every possible option would be well documented. But we all know that is rarely the case.

            Adding a customer comment (June 2014) from:
            https://confluence.atlassian.com/display/ALLDOC/Stash+Documentation+Directory?focusedCommentId=604275606#comment-604275606

            "What are Atlassian's plans for downloadable PDF files for products in the future? I work in a large organization with multiple large installations of JIRA, JIRA Agile, Crucible, Fisheye, Stash, and Confluence, and none of our networks are connected to the Internet, so we must have the PDF versions."

            paulwatson (Inactive) added a comment - Adding a customer comment (June 2014) from: https://confluence.atlassian.com/display/ALLDOC/Stash+Documentation+Directory?focusedCommentId=604275606#comment-604275606 "What are Atlassian's plans for downloadable PDF files for products in the future? I work in a large organization with multiple large installations of JIRA, JIRA Agile, Crucible, Fisheye, Stash, and Confluence, and none of our networks are connected to the Internet, so we must have the PDF versions."

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