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  1. Confluence Cloud
  2. CONFCLOUD-31714

Page export to word only contains up to 50 images

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      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      When exporting a page to word, there is a limit of 50 images that will be correctly added to the export.

      The next images will be displayed as a box with an and the error:
      "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that tha link points to the correct file and location"

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            [CONFCLOUD-31714] Page export to word only contains up to 50 images

            Tyler Brown added a comment -

            Hi 53a5ca0d7129,
            Yes please submit a new issue for the issue you are facing.

            Tyler Brown added a comment - Hi 53a5ca0d7129 , Yes please submit a new issue for the issue you are facing.

            Magdalena SPYRA added a comment -

             I`ve made test today on customer account and I have a problem with export at all. Export stopped on 50 % like on attached prtscr.
            Maybe I should submit a new thread ?

             

            Magdalena SPYRA added a comment -  I`ve made test today on customer account and I have a problem with export at all. Export stopped on 50 % like on attached prtscr. Maybe I should submit a new thread ?  

            Tyler Brown added a comment -

            Hi everyone,

            We have increased the number of images that can be present on a page to 250. This is now rolled out across all of production. Please let us know if you experience any issues with this new limit.

            Thanks,
            Tyler

            Tyler Brown added a comment - Hi everyone, We have increased the number of images that can be present on a page to 250. This is now rolled out across all of production. Please let us know if you experience any issues with this new limit. Thanks, Tyler

            Magdalena SPYRA added a comment -

            Is that something going on with this topic?
            Its very uncomfortable for our customers to don`t have images aboove 50 in PDF.

            Magdalena SPYRA added a comment - Is that something going on with this topic? Its very uncomfortable for our customers to don`t have images aboove 50 in PDF.

            Magdalena SPYRA added a comment -

            I have this same problem with our Cloud version. 

            Magdalena SPYRA added a comment - I have this same problem with our Cloud version. 

            David Pezet added a comment - - edited

            A fix for this issue has been applied to Server and Data center (CONFSERVER-34211). Will this be coming to Cloud?

            David Pezet added a comment - - edited A fix for this issue has been applied to Server and Data center ( CONFSERVER-34211 ). Will this be coming to Cloud?

            Sunny Xu (Inactive) added a comment -

            Hi everyone,

            This is Sunny from the Confluence team. Thank you for raising this bug to our attention that there is a limit of 50 images displayed in page exports to Word. To set the right expectations, we may not be investing in changes to page exports in word in the short term. As a workaround, you can split up the page to two pages to offset the current limit of 50 images. As we work through other items on our public roadmap we will provide an update on this bug if we are able to work on a fix. Thank you again for your patience and the feedback you've provided on this bug.

            Thank you,

            Sunny

            Sunny Xu (Inactive) added a comment - Hi everyone, This is Sunny from the Confluence team. Thank you for raising this bug to our attention that there is a limit of 50 images displayed in page exports to Word. To set the right expectations, we may not be investing in changes to page exports in word in the short term. As a workaround, you can split up the page to two pages to offset the current limit of 50 images. As we work through other items on our public roadmap we will provide an update on this bug if we are able to work on a fix. Thank you again for your patience and the feedback you've provided on this bug. Thank you, Sunny

            Jacky Lai added a comment -

            Understood. I will keep you updated along the way while making progress.

            Jacky Lai added a comment - Understood. I will keep you updated along the way while making progress.

            Kristopher Moran added a comment - - edited

            I'm not sure about open to the public, but I reported the issue and my name got attached to it through whoever logged it, so I appreciate being in the loop on it.

            Kristopher Moran added a comment - - edited I'm not sure about open to the public, but I reported the issue and my name got attached to it through whoever logged it, so I appreciate being in the loop on it.

            Jacky Lai added a comment -

            Hi kristopher.moran , I wasn't aware that Jira ticket is open to the public. Too much technical details, My bad. 

            Btw, I have located the issue, I will bring it to the team to discuss the possible solutions. Stay tuned

            Jacky Lai added a comment - Hi kristopher.moran , I wasn't aware that Jira ticket is open to the public. Too much technical details, My bad.  Btw, I have located the issue, I will bring it to the team to discuss the possible solutions. Stay tuned

              d5517f80e6e9 Tyler Brown
              aconde Alejandro Conde Carrillo (Inactive)
              Affected customers:
              33 This affects my team
              Watchers:
              55 Start watching this issue

                Created:
                Updated:
                Resolved: