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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Macros - Other - Native (1st Party)
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1
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Severity 3 - Minor
NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.
When trying to save a Confluence Page with an iframe that has an invalid 'Long Description' or 'URL', the following message is displayed:
(!)The following error(s) occurred:
* Failure when converting editor format to storage format.
Also, when previewing changes:
(!)The following error(s) occurred:
* There was an error loading preview. Please try again later.
Cause:
- The 'URL' and 'Long Description' parameters don't allow spaces. They are URLs like indicated by their descriptions:
- URL: "The URL of the document to show in the iframe"
- Long Description: "A URL to a long description of the frame contents"
Steps to reproduce:
- Create a new page with an iframe
- set either URL or Long Description with a text with spaces
- Try saving page: Results in error
- Set URL to a text without spaces or a URL
- Try saving page: Page Saved
Solution:
- Use a URL
Bug:
- The error message is unclear
- No verification is done on the iframe macro before saving.
- URL parameter is clearly a URL but 'Long Description' is unclear. Changing it to 'Long Description URL' might help.
- is related to
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CONFSERVER-31318 iframe macro displays "Failure when converting editor format to storage format" when saving
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- Closed
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