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  1. Confluence Cloud
  2. CONFCLOUD-28959

Logged User Search Queries on Confluence

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    Description

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.


      Atlassian Update: September 16, 2021
      Hi Confluence Cloud customers,

      Exciting news, we’ve been making some improvements to Search Analytics in Confluence! This analytics feature is available for our Premium edition users. Here you’ll be able to see details about search terms including their click through rate, total number of searches and number of individual users who are looking for that query, with more functionality coming soon! We’re thrilled to finally close out this long-lived ticket! 

      Documentation for this is available here: https://support.atlassian.com/confluence-cloud/docs/view-insights-on-your-site/

      Thank you again for persisting with us on this feature suggestion and for sharing your feedback. For any further improvement suggestions that haven’t been addressed in this change, please open a new ticket so that we can gauge interest and feedback for each request.

      Best,
      Emily Ditchfield
      Product Manager, Confluence Cloud

      Request Background

      Currently, Confluence does not provide the ability to logged search queries run by users. Having this information will allow administrator to compile data such as the necessary content that is not in Confluence yet.

      This will also help to arrange the information architecture to their behavior and to feed the Synonym plugin.

      Potential workarounds

      This information can be captured as part of access logging through Tomcat Valve (instructions). The below is an example of what Tomcat's access logging looks like when someone searches for "Example Search Query":

      [17/Mar/2017:16:37:57 -0500] admin Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.98 Safari/537.36 0:0:0:0:0:0:0:1 GET GET /confluence/dosearchsite.action?queryString=Example+Search+Query HTTP/1.1 6651 200 http-nio-55912-exec-3
      

      If you have this type of logging enabled, either in Tomcat itself or in a reverse proxy, look for "dosearchsite.action" and parse out the data after "queryString=".

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              smansour Sherif Mansour
              scahyadiputra Septa Cahyadiputra (Inactive)
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